Reviews (178)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a long-term, reliable shipping solution with strong business value. Discounted rates across major carriers often beat their own accounts, especially for international and long-distance shipments, helping them offer cheaper or free shipping. Integration with Shopify is seamless and “set it and forget it,” with easy label printing and tracking. Support is praised as responsive and proactive, and merchants appreciate multi-platform use and reporting.

Edited December 6, 2018

With the latest Canada Post disruption and Purolator no longer providing pickups from netParcel we have become very disappointed with netParcel and it's customer service and lack of communication at a crucial time of year for shipping.

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Gary Quiring
President, Saltspring Soapworks Ltd.

Saltspringsoapworks
Canada
Over 2 years using the app