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Just finished evaluating this app after using it for a month, and it works like a charm. The integration with NetSuite is smooth and reliable. Most importantly, the support team is excellent—very responsive and helpful throughout the setup. Highly recommended for anyone looking for a robust NetSuite integration.
Its a good app and does a great job. My roles last 15+years have covered a number of complex Netsuite implementations... this app works, good people to work with, they care to help you out and make sure the solution works.
Our team recently started using the Robust NetSuite Integrator, and the WeeBee team has been incredibly helpful throughout the entire setup process. The app is user-friendly, and the customer support team is always available to assist with any questions. So far, it has been a pleasure to work with. We will update our review once we've had more time to test the app thoroughly.
Hello
Thank you for your thoughtful feedback! We’re thrilled to hear that your team has had a positive experience with the Robust NetSuite Integrator and that our WeeBee team has been helpful during the setup process.
It’s great to know that you find the app user-friendly and that our support team has been there when needed. We appreciate your kind words and look forward to hearing more about your experience as you continue to use the app.
If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to support you every step of the way!
We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.
Dear
Thank you so much for sharing your experience with the Robust NetSuite Integrator! We’re delighted to hear that the integrator has been a game-changer for your business and that it’s helping you save time and money.
Your recommendation means a lot to us, and we’re especially pleased that you’ve had a positive experience with our support team. We're committed to ensuring that our tools and services continue to meet your needs.
Thank you again for your kind words and for trusting us with your business operations!
I can't say enough about the customer service I have received from the Robust NetSuite Integrator team. The app functions seamlessly, however due to the number of customizations that our NetSuite account has, I had numerous requests for custom functions and they were all completed promptly. These requests were not questioned by this team, they were simply accommodated. This includes customizing their own app code, multiple zoom conferences walking through step by step, etc. Would recommend this app 100%! A+
Hello
Thank you for your glowing feedback!
We're thrilled to hear about your positive experience with our customer service team. It's great to know that the Robust NetSuite Integrator app functions seamlessly for you, and we're especially pleased that our team could accommodate your numerous customization requests promptly. Customizing app code and providing step-by-step guidance through multiple Zoom conferences is all part of our commitment to ensuring your success. We appreciate your recommendation and look forward to continuing to support your business. A+ for your review!
We've been using the Robust NetSuite Integrator app for a few months now and I'm really pleased with it.
There's a lot of configuration to ensure that it behaves exactly how you'd like it to. We've managed to work this into our normal NetSuite workflow for inventory, pricing, fulfilment and invoicing. Our ops team treat a Shopify order exactly as they would any other order and having the inventory and pricing synced from NetSuite means there's a single source of truth.
We had a few teething issues at first but a huge thanks to the support team. They are absolutely great. The chat is very responsive, during office hours we typically get a response within a few minutes. Outside of those hours we always get a response via email the next day. Requests via chat are followed up via email ensuring resolution of tickets.
We migrated from a bespoke ecom store and for context we were up and running from a fresh Shopify store to processing orders in production within 2 weeks.
I was a little concerned about the price at first (we're currently on the Max plan), however the ease of use and support more than justifies the cost. We're actually planning on upgrading the the Enterprise plan shortly.
Thanks again to the team!
Hello
That's fantastic to hear!
It sounds like the Robust NetSuite Integrator app has significantly streamlined your operations and integrated seamlessly into your existing workflows. The support team indeed seems exceptional, ensuring smooth transitions and addressing issues promptly. Your experience of migrating and getting up and running within two weeks is impressive and speaks volumes about the app's efficiency and user-friendliness. Upgrading to the Enterprise plan sounds like a great next step, especially given the positive impact the app has had on your operations.
Thank you for sharing your feedback, and we look forward to continuing to support your success!
The app works as described and with some customization it is now doing exactly what we need it to do. Great tool to go in between Shopify-NetSuite.
Shivam has really gone above and beyond to get our customization work.
Hello
Thank you for your feedback!
We're thrilled to hear that the app is working as described and, with some customization, is now meeting your needs perfectly. It's great to know that it serves as an effective tool for integrating Shopify and NetSuite.
We are glad to hear that Shivam has gone above and beyond to ensure your customization work was completed to your satisfaction.
This application has worked great to integrate our Shopify store to Netsuite. The app offers a handful of helpful functions that are straightforward and easy to configure. Additionally, there are more technical field mapping options that can be utilized for customized solutions.
WebBee support tickets and live chat have both been responsive and aided in our success with their application. Support was able to quickly jump on a zoom call and help out on multiple occasions.
Hello
Thank you for sharing your experience! It's wonderful to hear that the application has worked great for integrating your Shopify store with NetSuite. We're glad that you found the functions straightforward and easy to configure, and that the technical field mapping options have allowed for customized solutions.
We're also pleased that WebBee's support team has been responsive and helpful, whether through support tickets, live chat, or Zoom calls. Your success is our priority, and we're happy to have been able to assist you effectively.
The Robust NetSuite Integrator app for Shopify is ideal for most users with straightforward requirements. The functionality is easily managed within the Shopify platform by those with a technical understanding of NetSuite and Shopify. All standard flows and requirements are catered for. The RNI team are extremely knowledgeable about both platforms and are ready at a few hours' notice to jump on a call and explain details about the setup, or even make minor backend changes to facilitate your needs. My client is very happy and now looking at an additional integration with another shopping platform.
Hello ,
Thank you so much for your kind words and positive feedback regarding the Robust NetSuite Integrator (RNI) app for Shopify. We are thrilled to hear that the app has met your expectations and has proven to be an ideal solution for your needs.
Our team at RNI takes pride in our in-depth knowledge of both the NetSuite and Shopify platforms, allowing us to provide seamless integrations and support to our clients. We are always ready to assist with any questions, explanations, or minor backend changes to ensure that your integration runs smoothly.
We are delighted that your client is satisfied and looking to expand their integrations to another shopping platform. Please let us know how we can further support you and your client in this journey.
Thank you once again for choosing Robust NetSuite Integrator.
Using since 2021, the support has been excellent at ensuring our success. Our orders have been flowing without much issue and, if there is any issue, their support team has taken care of us well.
Hello
It's great to hear that you've had a positive experience with the support team since 2021. Reliable customer support is crucial for ensuring smooth operations and resolving any issues that may arise.
If you have any specific questions or if there's anything else you'd like to share about your experience, feel free to let us know!
