Reviews (17)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 14, 2024

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.

Capsuline
United States
Over 1 year using the app
March 1, 2024

We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.

Transformulas
United Kingdom
5 months using the app
June 29, 2021

Fantastic app, has improved our conversion, and having read through conversations our users have had with the Nibble app, it has created some really great engagement. Would definitely recommend.

Lucky Voice Karaoke shop
United Kingdom
4 months using the app
Nibble replied August 11, 2021

Glad you're pleased and it's performing well!

September 3, 2021

Great way to engage and convert customers! The support we've received has been fantastic, and has really allowed us to inject our own personality into the chats & negiotiations - almost feels like we've added another member to our sales team!

CRU Kafe
United Kingdom
4 months using the app
Nibble replied September 8, 2021

Thank you for the great review. We are super happy to be working together and delivering results.

October 12, 2021

Nibble is a really engaging way for us to offer our customers a discount promotion. The team were fantastic and helped us to make sure that the app was configured to our needs, and the Ux is very simple and intuitive to use, both from the installation and customer points of view. Highly recommend for an engaging and effective take on a discount campaign!

Wype
United Kingdom
About 1 month using the app
Nibble replied October 12, 2021

Thanks for the lovely feedback, glad it worked well for you. We look forward to the next campaign.

Team Nibble!

November 2, 2021

A really fun little app and a great way to increase conversion and user engagement. The team are lovely at Nibble and super helpful, installation was seamless and we didn't have any problems once it was up and running. You're also able to personalise the chatbot so can add your brand's TOV into the mix. Highly recommend!

Black+Blum
United Kingdom
About 2 months using the app
Nibble replied November 3, 2021

Thank you for the lovely feedback; we are glad you are happy with the results and support.

November 10, 2021

App is easy to use and support is superb. It is a great time saver vs make offer apps that require manual response. I encourage everyone to try it and see if it is a good fit for their website.

My Gift Stop
United States
About 1 month using the app
Nibble replied November 16, 2021

Thank you for the great feedback, and glad you think it's better than other make offer solutions.

December 23, 2021

We came across Nibble purely out of serendipity! Their exceptionally talented and friendly team got us setup in a breeze and enabled our business to benefit from bot based negotiation with visitors. The bot itself is fun to engage with and has gotten us many orders that would've been lost otherwise. The Nibble team is constantly working on bringing the best of "Negotiation tech" to merchants like us and helping us increase our conversion rates - thank you, Nibble team! We look forward to the upcoming launches - happy holidays!

Kari by Kriti
India
3 months using the app
Nibble replied December 23, 2021

Thank you for the lovely review and positive feedback. Happy to be working together and look forward to showing you all the new things coming soon!

July 8, 2022

Amazing app, gives a great user experience. Their support team is doing a great job. Trying to explore what more we can do with this app

Ikiru
India
7 months using the app
Nibble replied July 18, 2022

Thank you for the great feedback, happy to be working together!

August 9, 2022

We've been through quite a few apps during our time on Shopify, but have never come across anything quite as innovative and engaging as Nibble. Really easy to use, customers love it, and their team are super-responsive when it comes to sharing our feedback. It genuinely feels like us as store-owners are part of the development and growth of the app, which to me is really refreshing. Plus it's really fun to read the chat transcripts back!!

ICONIC LONDON
United Kingdom
5 months using the app
Nibble replied September 8, 2022

Thank you for the lovely review and positive feedback. Happy to be working together!