Reviews (52)

Overall rating
2.8
Counts per rating level
  • 44% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 52% of ratings are 1 stars
July 11, 2025

“We’ve been using NimbusPost for all our shipments and the experience has been outstanding! The app is user-friendly and efficient, and the overall logistics service is smooth and reliable. A special mention to our service manager, Ankit, who has been extremely supportive and responsive. His prompt assistance has made our shipping process even more seamless. Highly recommended!”

Tiny Treasures
India
About 2 years using the app
NimbusPost replied July 12, 2025

Hi,thank you for your kind feedback. We're pleased to know that our platform is helping you find the best deals efficiently. Delivering value and convenience is at the core of what we do, and it's great to see that reflected in your experience. -AT

July 11, 2025

We’ve had a great experience using the NimbusPost app — the service is reliable, and the user interface is simple and easy to navigate. The support team has been consistently helpful, especially Aastha Ji, who has been incredibly supportive in resolving our day-to-day challenges. Truly appreciate the dedication!

Sadda Fashion
India
Over 1 year using the app
NimbusPost replied July 14, 2025

Hi,thank you for your kind feedback. We're pleased to know that our platform is helping you find the best deals efficiently. Delivering value and convenience is at the core of what we do, and it's great to see that reflected in your experience. -AT

June 27, 2025

We've been using the NimbusPost Shopify app to manage our shipping and it's been a smooth experience. When we faced a billing glitch, the support team went above and beyond to resolve it fast — even the CEO got involved! The app integrates well, is easy to use, and their customer support is top-notch. Great tool for any serious e-commerce seller in India.

SparkUp
India
9 months using the app
NimbusPost replied June 28, 2025

Hi,thank you for your kind feedback. We're pleased to know that our platform is helping you find the best deals efficiently. Delivering value and convenience is at the core of what we do, and it's great to see that reflected in your experience. -AT

April 29, 2025

The worst service you can ever expect from a shipping service provider. Their account managers are just useless and namesake, neither do they give resolutions to your queries nor do they even pick your calls. Mr. Gyan Prakash being our account manager has just been so careless that we have lost money just for his carelessness. So before you plan to use NimbusPost be ready to get the worst service and lose money! All parcels get fake weight discrepancies and they're looting money in this way!

Divine Mornings India
India
4 months using the app
NimbusPost replied April 30, 2025

Dear Seller,
We’re truly sorry for any inconvenience you’ve experienced, and we want you to know that we’re here to make things right. Your concern has been forwarded to the relevant team, and they’re already working on it with care and urgency.
Please rest assured that your satisfaction is very important to us, and we’re doing our best to resolve this as quickly as possible.
Thanks again for bringing it to our attention.

Edited February 19, 2026

Excellent Communication and Services. Been with Nimbus since 3 yr now. Everything is smooth. Even if any minor issues,they get resolved Quick without any complications like in any other aggregators.

Have suggested Nimbus to every other Business Owners as well. Truly Hassel free trusted partner

Special Thanks to Aanchal Goswami, for taking care of my account 24x7

Peachy House
India
Over 2 years using the app
NimbusPost replied April 26, 2025

Hi, thank you so much for your kind words. We’re really grateful for the trust you’ve placed in NimbusPost, and it means a lot to us that we’ve met your expectations. We look forward to continuing our partnership and being your go-to logistics provider.

April 23, 2025

Pathetic service. Totally courier supportive. They have draconian requirements from sellers. But total blindfold towards couriers services. Sellers have 48 hrs to respond. Couriers are given 2 weeks to reply. I have lost patience with 100s of escalations. This despite using their service for 2+ years and giving them decent revenue for a small organization of our size. I have moved on. Hope you guys start thinking from small biz perspective.

Tvishi Skincare
India
Over 2 years using the app
NimbusPost replied April 25, 2025

Dear Seller ,
We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience

August 5, 2024

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

Adorna
India
3 months using the app
May 19, 2024

don't go with this app, worst experience after 2 months i received weight discrepancies No use of raising the weight disputes. There employees don't even check and close in courier favor charged me 20 thousands loss

owtindia
India
8 months using the app
April 27, 2024

Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.

Blakc
India
About 1 month using the app
December 15, 2023

What a terrible service. They initially display low shipping rates but end up charging 2 times the quoted amount citing weight discrepancies. Small business owners should avoid using their services at all costs. For genuine reviews, check out their Google

SkinsLegend
India
9 months using the app