Nosto | AI Search & Discovery

A must have for any ecommerce team looking to deliver highly targeted, personalised content to their audience segments and improve CRO & UX, as well as key business metrics like CR & AOV. A whole host of features available - we are only just beginning to scratch the surface. Our account manager has been excellent, we have monthly calls where she has made suggestions that have added real value to our business. Insights allow you to test and track data right within the dashboard. Some of the elements can be technical to handle, but with the level of support we receive is not an issue. Would highly recommend Nosto for dynamic content, upselling, personalization & CRO.

I love the Nosto App because it truly makes integrating product recs into your site so easy and seamless. The admin settings within their app allows you to literally turn on and off product recs with the click of a button. I highly recommend this app to anyone who is looking to show additional products on product pages. I also love how well the Nosto App works on mobile devices and how quickly it loads on each page.

Nosto has brought instant, measurable value to our store. The recommendations are top notch and allow us to offer them to our customers and site visitors in a robust, rock-solid fashion. We are using the recommendations in our Facebook retargeting as well and have been quite pleased with the performance there too. They make setup a breeze and the user interface is really intuitive. A big win all the way around for us.

This may be the best app for Shopify. 1) Functional. As best as we can tell, it does it's job, making our website more user-friendly and increasing average order size. 2) Good bang for your buck. We have been satisfied with our return given the monthly costs. 3) Great customer service and support website. These folks respond quickly, and their support page actually predicts what you are looking for. I am just thoroughly impressed.

We're using Nosto to recommend products to our customers that they'd probably miss. The app contributes to the sales volume every day (from day one) so it seems to be a very useful addition to our shop's features. Looking forward to try the email and popup features as well. The customer support is excellent! Beyond their well designed templates we wanted to customise recommendations further and with their help we've been able to get quick results! Great job guys!

After having used a few personalization solutions out there, Nosto is clearly far and away the most powerful and easy to manage personalization platform for Shopify, hands down.
I don't need to rely on developers for anything, our social media marketing has been totally revolutionized with personalization to the point where we're seeing a higher ROAS than ever before -- Nosto paid for itself several times over in the first month and continues to perform amazingly for us.
Honestly at this point if you're not using a few key Shopify apps like Nosto, Klaviyo, Klarna, etc. you're messing up and leaving money on the table.

Avoid like the plague. The recommendations are trash, it doesn't even relate. If you have a very popular product or a few products in your website, then, that item automatically will become the " always bought together" product.... duh, despite the item really does not relate to the item at all. And their contract, another nightmare. despite it clearly says 14 days to leave, nope, they won't honor it. Will force you to use their very overpriced non-working logic.

avoid.

No brainer. The built in Shopify product recommendations on products pages are counter-intuitive and terribly limited. Something we knew for a long time but didn't have time to address. Particularly if you drive traffic through AdWords, you likely noticed the recommended products on the product landing page pull from a top level "newest products" category that will deliver irrelevant results for many customers.

Nosto's integration was seamless and instantly started delivering meaningful results to customers on day 1. Their pricing model makes it very low risk and their analytics provide unique insights we didn't have before. Seeing 5-10% CTR's on their recommendations show that customers were needing some help with related suggestions.

Support and service has been excellent and we are now testing additional components of their platform.

We've been using Nosto for 2 months now, and we love the app. Key benefits/observations:

1) Instituted product recommendations and saw immediate lift (~10%) in AOV and sales conversion.

2) Customizable recommendation logic to cater to different situations and needs (e.g., cart page - can show what ppl who bought the item within your cart also bought, product page - upsell related products, only recommend products w specific tag/filter)

3) Nosto's analytics offer insight into health of sales funnel and helped us to identify other areas of our shop that needed work (e.g., abandoned cart rate was high, so we instituted guest checkout, greatly improving conversion).

4) Strong support team that is proactive in helping us get the most out of Nosto. They are also active in building additional functionality (e.g., recently launched personalized pop ups/emails) vs. pure maintenance.

5) Clean UI and friendly UX

Overall: a well built app, supported by active/competent team, that delivers hard dollar results.

Easy implementation, great sales and onboarding team and most importantly bringing in significant revenue based on the strategic logic of our recommendations. We've been really happy with our launch!