NS Estimated Delivery Date
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Absolute amazing app, with every single one of the features I needed! Can't beleive it is FREE! A lot of options for customisation - Lily on chat was super helpful and walked me through some of the complex logic I wanted to set up.
One of the best things is actually this app listing on Shopify app store. Compared to other apps, this told me exactly what I wanted to know about its features. Made the decision very clear which one to choose.
Dear customer,
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that the app has all the features you needed and that our customization options helped you set up exactly what you wanted.
We’ll be sure to pass your kind words along to Lily - she’ll be so happy to know she made a difference in your experience! 😊
We’re also glad the app listing provided all the clarity you needed - it’s great to know that our efforts to communicate the app’s value made your decision easier. If you ever need further assistance, we’re always here to help. Thanks again for choosing our app and sharing such thoughtful words! 🚀
Regards,
Rachel - Customer Success Manager @NestScale
What a great app!
I use several printing partners so I needed an app that could show different delivery estimates for different products based on which collection they've been assigned to, and this one does just that.
I had a bit of an issue because of the sheer number of products on my site but Lily and her team went above and beyond to figure out and fix the problem and now I am thrilled with how the app is working.
I'm very impressed with how quickly they responded to my query and with how much time and effort was put into making sure everything was working properly.
If you are looking to display a delivery timeline to your customers then definitely give this app a try.
Dear customer,
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our app meets your needs for managing delivery estimates across multiple collections and printing partners. 😊
It’s fantastic to know that Lily and our team were able to resolve the issue and ensure the app works seamlessly for your store. Your kind words about our support mean a lot to us and inspire us to keep going the extra mile for our users. 💪
If you ever need further assistance or have suggestions for improvement, don’t hesitate to reach out - we’re always here to help. Wishing you continued success with your business, and thank you for recommending our app! 🚀
Cheers,
Chloé - Customer Success Manager @NestScale
Great free app for adding delivery date information with easy steps! The customisation options are impressive, making it easy to fit the design into your store layout. You can place the delivery widget exactly where needed from the product page to checkout. The support team is outstanding and resolves issues quickly.
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you found the app easy to use and customizable to fit your store’s design perfectly. Placing the delivery widget exactly where you need it is key, and we're glad it worked well for you!
Our support team is always here to help, so don’t hesitate to reach out if you need anything. Thanks again for sharing your experience! 😊
Regards,
Chloé - Customer Success Manager @NestScale
App doesn't work in Firefox at all. Just doesn't show up. No reply from customer service. 1 star just for free of charge app.
upd.
The issue was fixed. Also got replay from customer service.
Good app for a free one but useless for the most shops since it doesn't have shipping profiles which is crucial for EDD app.
I'd suggest to find a way to connect EDD to the Shopify admin shipping profiles. It's the more logical and seamless way to connect EDD to the product, than through collections or metafields. However, not a single app on the market does it for unknown reason.
Dear customer,
Thank you for bringing this to our attention.
I apologize for the inconvenience you've experienced with our app not working in Firefox and the lack of timely response from our customer service team.
We've recently resolved the issue with the app, and it should now function correctly in Firefox. Additionally, I reached out to you personally yesterday to assist further but have not received a response.
Could you please check your spam or junk mail folder to ensure our communication hasn’t been missed?
We're here to help and ensure you have a great experience with our app.
Best regards,
Chloé - Customer Success Manager @NestScale
Update: June 24th 2024
Thank you for updating your review. We're glad to hear the issue was fixed.
We appreciate your feedback about the shipping profiles. Connecting EDD to Shopify admin shipping profiles is a great idea, and we'll consider it for future updates.
If you have any other questions or feedback, please let us know. We're here to help.
Thank you for using our app.
Great app, easy to set up and use! Nice design. Customer service is always very responsive and helpful, would recommend!
Just started using NS Estimated Delivery Date. It's a great app. The support team answers all your questions.
I love this so much! I needed something that would change based on the customer's location, and this worked perfectly
Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear that you’re enjoying the app and that it’s easy to customize to fit your store. It’s great to know that our CS team could help with your request — we’ll be sure to pass your kind words along!
We’re always working on new features and improvements, and your support and feedback really motivate us to keep making the app even better. If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! 💛
-Nestscale CS
Helpful customer service and love the customizability!
Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear that you’re enjoying the app and that it’s easy to customize to fit your store. It’s great to know Chloe and Rachel could help with your setup questions — we’ll be sure to pass your kind words along!
We’re always working on new features and improvements, and your support and feedback really motivate us to keep making the app even better. If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! 💛
-Nestscale CS
Very prompt with any questions I had and fixed my questions super fast! Would recommend to any new store owner
Thank you so much for the fantastic feedback! 😊 We’re thrilled to hear that you’re enjoying the app and that it’s easy to customize to fit your store. It’s great to know that our CS team could help with your request — we’ll be sure to pass your kind words along!
We’re always working on new features and improvements, and your support and feedback really motivate us to keep making the app even better. If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help! 💛
-Nestscale CS
The support team is really prompt and the widget is highly customisable
Thank you so much for your wonderful feedback! 😊 We’re so glad to hear that you’re happy with our support team and that you find the widget highly customizable. It’s always our goal to make sure everything fits perfectly with your store’s needs.
If you ever have more ideas or need any assistance, we’re just a message away — always happy to help! 💛
— Chloé from NestScale
