Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to install and use, with a clear interface and strong visual merchandising tools like image/color swatches, variant-specific images, and merged or split variant listings. They say it makes stores look more professional, improves product discovery for large catalogs, and boosts customer engagement. Support is frequently praised as fast, patient, and effective at resolving theme conflicts and setup issues, especially given the low or no cost.
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If you want to get endless troubles/bugs/errors, please install this app.
Hi,
We’re truly sorry for the frustration and inconvenience this issue has caused, and we also take responsibility for not reaching out to you immediately after fixing it. We completely understand how upsetting it can be when things don’t work as expected, especially after using the app for several months.
You’ve been with us for over six months, and we really appreciate the trust you’ve placed in the app and our support team. For this recent issue, we applied the fix on a draft theme (NS test) to ensure your live store wouldn’t experience any conflicts. It’s a precaution we take to keep your store safe.
We’d love for you to check the fix on the draft theme and let us know if it’s working correctly. Once confirmed, we can implement it on your live theme right away.
We genuinely value your experience and want to make sure the app works smoothly for you. Please reach out so we can assist further, your satisfaction is very important to us.
— Chloé from NestScale
This app is super easy to use and did exactly what I wanted.
Dear customer,
Thank you so much for the great feedback! 😊 We're thrilled to hear the app was easy to use and met your expectations. If you ever need any assistance or have suggestions, feel free to reach out. We're always here to help! 🚀
Regards,
Rachel - Customer Success Specialist @NestScale
Excellent customer support! Great app
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer support. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need assistance or have any suggestions, feel free to reach out!
Regards,
Lily - Customer Success Specialist @NestScale
I have just installed the app, so far the support has been good.
Dear customer,
Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.
If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it!
Regards,
Chloé - Customer Success Manager @NestScale
good to use it
Dear customer,
Thank you for taking the time to share your feedback with us! We're glad to hear that you found the app useful. If you have any suggestions or features you'd like to see in the future, please feel free to let us know - we're always looking for ways to improve and make your experience even better.
Thanks again for choosing our app, and we look forward to continuing to support your success!
Best regards,
Chloé - Customer Success Manager @NestScale
Works flawlessly and have amazing customer service!
Hi customer,
Thank you for your wonderful feedback! We're delighted to hear that you find our service flawless and our customer support amazing.
Your satisfaction is our top priority, and it’s great to know that we’ve met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Chloé - Customer Success Manager @NestScale
Extremely easy to use and setup. Highly recommend!
Dear customer,
Thank for your wonderful review! We're so glad to hear that you found our product easy to use and set up. We work hard to make our solutions user-friendly, and it's great to see that reflected in your experience.
We appreciate your recommendation and are here to support you anytime. Thanks again for choosing us!
Cheers,
Chloé - Customer Success Manager @NestScale
NS Image Swatch Variant Option is a game-changer for my online store. It effortlessly transforms the variant selection process, allowing customers to visually explore product options with ease. The intuitive interface makes setup a breeze, and the seamless integration enhances the overall shopping experience. With this app, I've seen a noticeable increase in customer engagement and satisfaction. Highly recommended for any e-commerce business looking to elevate their product presentation!
Dear customer,
Thank you for the fantastic feedback! We're thrilled to hear that the NS Image Swatch Variant Option has improved your store and increased customer engagement. If you need any help or have questions, feel free to reach out. We're here to assist!
Best regards,
Chloé - Customer Success Manager @NestScale
Esta caido el programa
Hi Natasha,
We’re sorry to hear that your experience hasn’t met your expectations. However, it was when Cloudfare service went down, a lot of other services and softwares are also down during that time. We tried to reach out to you multiple times via email and Whatsapp but haven't gotten a response.
I understand that this was frustrating to your experience, but it was not in our control. Could you kindly remove the review since it left a negative impression on our app. And if you need anything, we would be ready and happy to help you out.
— from NestScale CS
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