S Estimated Delivery Date Plus

S Estimated Delivery Date Plus

Reviews (448)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably shows clear delivery dates on product and cart pages, boosting trust, reducing “Where is my order?” inquiries, and in some cases increasing conversions. It handles complex setups like multiple locations, geolocation rules, vendors, and mixed in‑stock/drop‑ship items. Merchants find it easy to set up, highly customizable, and smooth-running, with standout support that helps with advanced rules, design tweaks, and technical fixes.

June 25, 2025

The Estimated Delivery Date – ETA Shopify app has been a fantastic addition to our store, helping us clearly communicate delivery timelines. It's easy to set up, highly customizable, and integrates seamlessly with our theme, allowing us to show accurate delivery estimates. The support team is incredibly responsive and helpful — they quickly assisted us with a custom setup.

Beds on Legs
United Kingdom
About 3 hours using the app
Synctrack replied June 26, 2025

Thank you so much for the thoughtful and detailed review! 🌟
We’re thrilled to hear that the Estimated Delivery Date – ETA app has been a valuable addition to your store and is helping you communicate timelines clearly 📦🕒

It’s great to know the setup was smooth, customization was easy, and that it fits perfectly with your theme. Huge thanks as well for the kind words about our support team — they’re always ready to help! 💬💙

Thanks again for choosing ETA — we’re here anytime you need us! 🚀😊

June 16, 2025

This app does exactly what it promises - shows estimated delivery dates clearly and accurately, which helps improve customer confidence and increase conversions. The customization options are flexible enough to match my store's branding, and it's easy to set different rules based on product, location, or collections.

The pricing is very reasonable for what it offers, especially compared to other apps with similar functions.

What truly impressed me the most was the customer support - super fast, responsive, and helpful. I had a few questions during setup and the team replied almost instantly with clear guidance.

Highly recommend this app if you want to add estimated delivery dates to your store without overcomplicating things or overspending.

L&M Luxury Timepieces
Vietnam
3 days using the app
Synctrack replied June 18, 2025

Wow, thank you for such a thoughtful and detailed review! 🙌
We’re thrilled to hear that Estimated Delivery Date ETA is helping you boost customer confidence and conversions 💼📈

It’s great to know the customization features fit your brand well, and that our support team could be there for you when needed — fast and clear support is exactly what we strive for! 🚀🛠️

Your kind words mean a lot to our team. Thanks again for choosing our app and for the high recommendation! 💙

June 14, 2025

This application is a game-changer for us! We use it to show estimated delivery dates to our customers, and it works really well — accurate, reliable, and smooth. The support team is also amazing; they walked me through the setup step by step and made sure everything was up and running perfectly. It’s honestly the best application and team in the market. Huge thanks to the team Omega for helping out .

Nitrous Oxide Spec
India
42 minutes using the app
Synctrack replied June 16, 2025

Wow! We’re absolutely thrilled to hear that our application has been a game-changer for you! 😊 Providing accurate and reliable service is what we strive for, and knowing that our support team could assist you every step of the way makes us so happy. Huge thanks for your kind words, and we’ll keep delivering the best! 💙

June 9, 2025

So far so good. I'm on the free version which works well for me as I only have one collection. Needed to move the widget to a different spot and their support team was able to do it for me without issue.

The Better Scalp Company
Canada
5 days using the app
Synctrack replied June 10, 2025

Thank you so much for the kind review! 😊 We're happy to hear that the free version of S: Estimated Delivery Date ETA is working well for your setup, and that our support team could help reposition the widget exactly where you needed it 📦✨.

We’re always here to make things smooth and hassle-free. Thanks for choosing Synctrack! 🚀💙

June 4, 2025

Great app with plenty of useful features and flexible customization options. The pricing is reasonable, and there’s even a free plan to get started.

What really stands out is the fast and friendly support — super responsive and helpful. Highly recommended!

WatchMatic
Vietnam
2 days using the app
Synctrack replied June 6, 2025

Thank you so much for the amazing review! 😊 We're thrilled to hear that you're enjoying the powerful features and flexibility of S: Estimated Delivery Date ETA, and that the pricing and free plan work well for you 💡📦.

What truly warms our hearts is your praise for our support team — fast and friendly is exactly what we aim for! 🙌💬 Thanks again for recommending us and for choosing S! 🚀💙

May 15, 2025

Super helpful app! Gave accurate delivery estimates and makes the shopping experience smoother and more reliable for customers. Fantastic customer support too! Quick responses and very helpful throughout the process

Stormys
India
9 days using the app
Synctrack replied August 20, 2025

Thank you so much for your amazing feedback about S: Estimated Delivery Date ETA app 🌟 We’re delighted to hear it provided accurate delivery estimates and made your shopping experience smoother and more reliable 🙌 Our team is thrilled to know you appreciated the quick and helpful support throughout the process 💖

April 28, 2025

I do not recommend installing this app. It won't let you set different processing and delivery times for different types of products. This option in the app does not work well if you have more than 25 products in your store. It will not work in automatic mode with filters.

California Wallpaper
United States
6 days using the app
Synctrack replied April 29, 2025

Hi there,

We’re truly sorry to hear that the app didn’t meet your expectations, and we genuinely appreciate you taking the time to share your experience. We understand how frustrating it can be when a key feature like setting different processing and delivery times doesn’t work as intended — especially for stores with a large product catalog. It’s disappointing to hear that the filtering function and automatic mode didn’t meet your needs, and we sincerely apologize for the inconvenience.

At Omega, we’re constantly working to improve based on feedback like yours, and we’d truly value the chance to make this right. If you’re open to it, please consider reinstalling the app and giving us another opportunity to support you. Our team would be more than happy to investigate the issue closely and help tailor a solution to your specific case.

You can reach out to us anytime via our 24/7 live chat or by emailing us directly at support@omegatheme.com. We’re here and ready to assist you every step of the way.

Thank you again for your feedback — it’s incredibly valuable and helps us build a better experience for all our users.

Edited April 25, 2025

I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall.

To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall.

After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do.

Mihodo
United States
About 2 hours using the app
Synctrack replied April 22, 2025

Hi,

We're truly sorry to hear about your experience, and we completely understand how frustrating this must have been for you 😞. We genuinely care about every user’s experience with our app, and it’s disheartening to learn that it didn’t perform as expected on your live site after testing successfully in the sandbox.

We're truly sorry we didn’t get the chance to support you before you decided to uninstall the app. If only we had received a support request earlier, our team would have absolutely stepped in right away to help troubleshoot the issue and make things right. This issue is resolvable with a few quick adjustments or updates.

We completely understand your decision to uninstall, but we’d truly appreciate the opportunity to support you properly and make things right. If you’re open to it, please consider reinstalling the app and reaching out to us—either by emailing us directly at support@omegatheme.com or simply replying to the message our support agent has already sent you. We’ll prioritize your case and work closely with you to make sure everything runs smoothly. Your feedback means a lot to us, and it’s what helps us continue improving the app for everyone.

Thank you for sharing your experience—even though it was a tough one—and again, we’re really sorry it turned out this way. We hope to make it right 💙.

---------------

Update reply: Since you left the review, we’ve reached out multiple times, but we haven’t received a response from you yet. We genuinely care about your experience with our app, and we’re eager to work with you to resolve any issues you’ve encountered. Please let us have the chance to support you again. You can either reply to our previous emails or reach out to us directly at support@omegatheme.com. We are always there for you!

April 13, 2025

This app does exactly what it promises — and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme.

But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby.

If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer.

Highly recommend!

Bogar Tech Designs
United States
1 day using the app
Synctrack replied April 15, 2025

Thank you so much for the fantastic review of Synctrack EDD! 🌟 We're absolutely thrilled to hear the app met your expectations and worked seamlessly with your theme. And we're so glad Vincent could provide exceptional support during your setup — he's truly a rockstar! 💪🙌

Your feedback on building trust and boosting conversions means a lot to us, and we're happy to be part of that journey with you. Thank you for your high recommendation — we truly appreciate it! 💖📦✨

February 17, 2025

So far, the S: Estimated Delivery Date ETA app has been a valuable addition to our store. The support team was instrumental in helping us set it up, especially with customizing the look and feel through CSS to seamlessly match our site. They also assisted in setting up rules for our personalized and ring products, which require longer processing times than standard items. We're still working on incorporating a list of UPS zip codes to refine shipping estimates, but overall, we're pleased with the app and look forward to further optimizing it.

The Lovery
United States
6 days using the app
Synctrack replied February 18, 2025

Thank you for the thoughtful feedback! 🌟 We’re delighted to hear the app is adding value to your store and that our support team could help with customization and product-specific rules. We’re excited to see how the UPS zip code refinement turns out—reach out anytime if you need more assistance! 🚀📦✨