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At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.
Thank you for the positive review!
Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.
The team was very helpful with getting the platform setup and explaining the many data points that it tracks. Tons of insightful data that can be used to help us make better marketing and business decisions.
I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.
Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.
Such a nice tool! The Reveal team will help you in order to better understand all your Shopify store data. You will know all about RFM Groups, cohort analysis, CLV, buying customers habits... 100% Recommended!
Thank you for your positive input!
There is so much to know about customer behavior and these metrics are the best way to understand it on a deeper level. The customer comes first and Reveal and our team are here to make that happen.
Unparalleled RFM insights into specific customer cohorts, really motivated you to start nailing customer experience and email etc instead of paying Google and Facebook so much money! Great onboarding experience too.
Thank you very much for your positive input! In the beginning, acquiring customers through ads is a clear step. Retaining them is the next step that truly helps businesses scale. Understanding the RFM segmentation model and applying it to your business is the stepping stone to healthy growth and smart decisions on all plans.
Excellent App!. Very usefull to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect oportunity to improve and scale your business!. Also very personalize onboarding, a real pleasure to work with the team!.
Thank you so much for your positive review, team Patagonia! Indeed, it is very important to understand your customers behavior and further react accordingly. This way you will be able to keep them longer around you and make them become part of your business concept! Our onboarding team is always prepared to guide you through the platform and help you extract what you need, we are just one email or message away!
Incredible app for getting actionable insights from your customer data and utilizing these to optimize your customer lifetime value. Their team is incredibly supportive, helpful and knowledgable. A+++ collaboration. Would recommend 100%.
Thank you very much for the positive review! You nailed it with the basics of Reveal and thank you for the appreciation of our Customer Success team, always ready to be of help.
A robust toolset to control and take your digital operations to the next level with an easy to implement workflow.
It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term.
It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well.
I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED!
Very helpful in increasing the customer retention rate. Can not believe so many features are available in this free app. Thanks!
Amazing analytics for any Shopify store. The ability to see this data in neatly organized dashboards and understand the customer is extremely valuable. The customer service is A+ and I highly recommend.
