Omnise ✧ AI Page Builder

Dear Chris,

I am Cass Harper - Customer Success Manager at Beae. I hope this email find you well.

We are truly sorry for any inconvenience you faced while using our app. At Beae, we always strive to deliver the best experience, and we regret not meeting your expectations in this instance.

I’d like to clarify that Beae provides a built-in feature to completely remove all residual code after uninstallation. This option has been available for a long time under Settings > Advanced > Remove All Beae Code. It's sad that you did not contact our 24/7 Live chat support team when you had the issue because we could assist you to remove Beae files after uninstalling our app.

We understand how frustrating this might have been for you. I truly hope that you can give us another opportunity to check and remove all codes from Beae out of your store for you, please get back to us via live chat 24/7 or respond to my email.

Thank you for sharing your feedback—it helps us improve every day. We are committed to providing you with the best possible service.

I look forward to hearing back from you soon.

Best regards,
Cass Harper
Customer Success Manager | Beae

Lời cảm ơn gửi tới DONHATNOIDIA,

Chúc Anh/chị sức khỏe và mọi điều tốt đẹp!
Em là Điệp chuyên viên chăm sóc khách hàng của Beae Việt Nam.
Cảm ơn Anh/chị rất nhiều vì đã tin dùng Beae! Em rất vui khi Anh/chị đã có trải nghiệm tuyệt vời với Beae. Phản hồi của Anh/chị là động lực to lớn cho cả đội ngũ và cá nhân em.
Nếu Anh/chị cần thêm sự hỗ trợ nào khác, đội ngũ chăm sóc khách hàng Beae sẽ hỗ trợ bất cứ khi nào ạ!

Trân trọng,
Điệp Phạm | Chuyên viên chăm sóc khách hàng Beae

Hi MRM-BODY,

It's me Thomas.
Thank you for the wonderful review! I'm so glad I could help and that your experience with the app has been a positive one. If you ever need any more assistance or have further questions, don't hesitate to reach out. We always here to help! 😊

Best regards,
Thomas
Beae Team

Dear Udfine,

I hope you are doing well.
I'm Danny from the Beae support team,
Thank you so much for your kind review! I'm delighted to hear that you had a great experience with our customer support team. Your feedback is a great source of motivation for my team and me.
If you need any further help, we're always here for you!

Thanks and Best regards,
Danny | Beae Customer Support

Dear Jinna,

Thank you so much for your feedback ❤️. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Beae Customer Success Team

Hi Little Pure Kids,

Thank you so much for your kind words about Beae Page Builder! We’re delighted to know it’s been valuable to you. Your feedback means a lot and motivates us to keep delivering our best.
Let us know if there’s anything we can assist you with—we’re always happy to help!

Best regards,
Garcia
Beae Team

Dear Angela,

I am so happy to read your review on the Shopify app store!

Your compliments are not only a great encouragement to me but also make our whole team feel very proud. I am so happy that I was able to support you effectively.

If you need any further assistance, please do not hesitate to contact me. We are always ready to help you!

Have a great day!

Best regards,
Emily | Customer Success Team

I'm Danny from the Beae support team

Thank you so much for your wonderful feedback!

Your compliments are a great source of motivation for me personally and for the Beae support team as a whole to continue striving to assist you and all Beae customers in having a satisfying experience while using our app.

If you have any suggestions or need assistance, don't hesitate to reach out!

Thanks and Best regards,
Danny | Beae support team

Dear Geekvape Store,

Thank you for choosing and using Beae. We are very happy that you have had a great experience with Beae as well as the quality of customer care.

We hope that in the future Beae will be able to continue to bring good experiences to you.

Thank you so much

Best regards,
Thomas | Beae customer success

Dear Les Deux Soeurs,

Thank you for choosing and using Beae. Thank you for your wonderful reviews. We hope to be able to help you more in the future. Good luck with your business Les Deux Soeurs.

Best regards,
Thomas | Beae Customer Success Team