Reviews (3,194)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

March 24, 2025

All About Beads
Australia
15 minutes using the app
Omnisend replied March 26, 2025

No words, just five shining stars? That says a lot! ⭐ Thank you for the silent vote of confidence — we’re glad to have you with us!

March 21, 2025

ILLUMINATING JEWELRY
United States
10 minutes using the app
Omnisend replied March 24, 2025

Short and starry — just how we like it! ⭐⭐⭐⭐⭐ Thanks for taking a moment to rate us, we truly appreciate it!

March 17, 2025

Mitwellness
United States
About 1 month using the app
Omnisend replied March 18, 2025

No words, just five shining stars! 🌟 That says it all — thank you for your support!

September 6, 2024

BOODLE
United States
About 2 hours using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service.

If there's anything more we can do to enhance your experience, please let us know. We're here to help!

August 19, 2024

Performance Supplements
United States
About 2 months using the app
Omnisend replied August 22, 2024

Hello there,

Thank you for the 5 stars review! We’re thrilled to hear that you’re satisfied with Omnisend.

If there’s anything more we can do for you, just let us know!

July 29, 2024

Breathe Live Explore
Canada
12 months using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for the 5-star rating! We're delighted to hear that you're so pleased with our service. If there's anything more we can do to assist you or enhance your experience, please let us know. We're here to help!

May 15, 2024

The Apple Merchant
South Africa
9 months using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're enjoying our App.
We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

April 4, 2024

Nursecaresuites LLC
United States
About 1 month using the app
Omnisend replied April 9, 2024

Hello there,

Thank you very much for taking the time to rate our App! Your positive feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We're grateful for your support and look forward to serving you even better in the future.

If you ever have any questions or need assistance, please don't hesitate to reach out.

March 15, 2024

Cebu boots
United States
Over 3 years using the app
November 30, 2023

Naked Zebra Wholesale
United States
About 1 year using the app