Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

November 26, 2024

Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!

FPRO
Lithuania
Almost 2 years using the app
Omnisend replied November 28, 2024

Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!

November 26, 2024

Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind.

astyla.
United Kingdom
About 5 years using the app
Omnisend replied November 28, 2024

We’re blushing over here! 😊 So glad Omnisend is making life easier for you—it’s what we’re here for. And Burak? We think they deserve a trophy for being so helpful and kind (though they’ll probably settle for this amazing review)! Thanks for sharing!

November 22, 2024

Dilara helped fast and polite

Wigs Ldn
United Kingdom
Over 4 years using the app
Omnisend replied November 25, 2024

Thank you for the kind words! We’re thrilled to hear that Dilara’s speedy and polite assistance made your day a little easier. We’ll make sure to pass this along—compliments like yours are what keep us all smiling! 😊

November 16, 2024

Sila helped me to fix the issue I got when I was struggling some problem on the mobile version. Very kind and wonderful Service! I will keep going to use. I recommend this app to other shop owners too!

Ecomime Shop
Australia
About 11 hours using the app
Omnisend replied November 18, 2024

Big thanks to Sila for saving the day (and your mobile version)! 😄 We’re thrilled to hear you’re sticking with us, and we appreciate the recommendation. Here’s to many more smooth sailing experiences!

November 13, 2024

Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance

THEFITTHEORY
India
11 months using the app
Omnisend replied November 18, 2024

We appreciate your kind words! We’re so glad the app and support team helped you find the right plan. Here’s to even more success ahead! 🚀

November 13, 2024

Great app and support from Mariia. Highly recommend to try it out :)

Kudreshov Lingerie
Lithuania
2 days using the app
Omnisend replied November 15, 2024

Appreciate the recommendation! Mariia and the team are doing a little happy dance—thanks for making our day brighter. 😄

November 12, 2024

I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.

The Epiphany Closet
United Kingdom
1 day using the app
Omnisend replied November 14, 2024

Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!

November 10, 2024

Perfect app for email marketing. All you need and more. Even offers forms (pop-ups). Newbie friendly, very easy to use. Support is very friendly and helped me in no time. Definitely recommend.

Pet Loverz
Latvia
Over 2 years using the app
Omnisend replied November 12, 2024

Wow, thanks for the fantastic review! We’re so happy to hear Omnisend is hitting all the marks for you, and that our support team had your back in record time! Here’s to even more smooth sailing 😉

November 6, 2024

I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!

PilnasNamas.lt
Lithuania
Almost 2 years using the app
Omnisend replied November 8, 2024

Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!

November 5, 2024

The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !

Bohowadu
Belgium
7 months using the app
Omnisend replied November 7, 2024

Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!