Reviews (3,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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Much thanks to Maria. She helps a lot with SPF and DKIM. It's a good experience!
Uh-oh, Maria is getting a big head now! 😂 Thanks for making her day — and ours too! We’re so glad to hear that Maria was able to assist you with SPF and DKIM. If you have any more questions or need further help, feel free to reach out. Happy emailing!
Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.
Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!
I would recommend this app to anyone starting our in email marketing learning from the beginning because the customer support is really excellent, 10/10.
Thanks for the stellar review! We’re so glad to hear you’d recommend us to beginners in email marketing. If customer support were a sport, we’d be winning gold medals left and right! 🥇 If you ever need more help or have questions, we’re just a message away.
Baarath was quick to help and so nice! Thank you for fast reply :)
Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks for the kind words, and if you ever need more help, just give us a shout!
The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!
Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)
Dilara replied very quickly, was super nice and helpful! 10/10 customer service, I'm very satisfied!
Wow, thanks for the fantastic review! We’re thrilled to hear Dilara was quick, nice, and helpful. If there were a customer service Olympics, Dilara would definitely be bringing home the gold! 🏅 We’re glad you’re satisfied and look forward to continuing to assist you!
Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have.
Thanks
Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!
the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)
Hello there,
Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your recommendation means a lot to us, and we're thrilled that you would choose Omnisend.
If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way! 😊
I love omnisend! excellent customer service and seamless integration with shopify.
Hello there,
Thank you for your wonderful feedback! We're thrilled to hear that you love Omnisend and are enjoying the seamless integration with Shopify along with our excellent customer service.
We're committed to providing a great experience and are glad that you're benefiting from our platform. If you need any further assistance or have more questions, we're always here to help!
Omnisend is making sales from day 1 and their support was very quick and helpful.
Hello there,
Thank you for your review! We're delighted to hear that Omnisend has been effective in driving sales from day one and that you found our support quick and helpful. We're here to ensure your continued success, so if you have any more questions or need further assistance, please don't hesitate to reach out.
We appreciate your feedback and are excited to keep supporting your business growth!
