Reviews (129)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages both delivery and pickup scheduling, especially for local orders of cakes, flowers, balloons, and large items. They like required date/time selection, capacity limits, cut‑off rules, blackout dates, and clear display of delivery dates on orders. Many highlight easy setup, flexible customization, and a helpful order‑by‑date view. Support is frequently described as fast, hands‑on, and effective, even for theme integrations.

Edited May 27, 2021

I have used for a few days this app, and I think is very easy to use, and support is real good too!
I recomend it for people who does not have so much experience with computers, like me support staff was outstanding I would especially like to thank Miss Green that thanks to her I was able to make all the necessary changes on my page, I hope that in the future the application can also be compatible with the express purchase function and not only on the cart page

Essencias Japan
Japan
3 months using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

April 2, 2021

I am using this app for my delivery date and time where people can chose when and what time they wish to receive their orders. I must say this app is providing me way more than what I expected! The customer service is a dream. You write them an email with your request, you do not just get a reply back but you get a quick reply with an amazing solution to your problem! That is called Service!!!!’ Thanks to Charmy and the team for an excellent service! Keep it up!!

Charcuterie Düsseldorf
Germany
About 1 month using the app
Appsonrent replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much! It was our pleasure to help you out with your queries!

Edited July 13, 2023

We can view customer orders and delivery date in one single page.
Customer can view their availability and select their time schedule.

Very easy to use. Good service and helpful !

We can view customer orders and delivery date in one single page.
Customer can view their availability and select their time schedule.

Very easy to use. Good service and helpful !

Updated review: This app used to be good, but somehow very unstable these days. Keep having check out problems and we have lost customers due to that.

Neighbor-Green
Hong Kong SAR
Almost 3 years using the app
Appsonrent replied September 8, 2020

Hello, there!
We are happy to see your feedback. :-)

Edited September 19, 2022

I am updating my review below: I have used this app for more than a year and it has been a tremendous help for us since we deliver large goods and we need customers to be home to receive them. Our clients can choose a preferred delivery date and time and I can make configurations as I please to allow more or fewer delivery slots depending on our availability of trucks and delivery teams. The support team has been really great too when I asked them for assistance with the calendar positioning. The Look and feel of the calendar itself are minimal and simple, just great for our store. This is the best app I found for delivery slot allocation. Thanks, @appsonrent team.

THE LOOM COLLECTION
United Arab Emirates
Over 1 year using the app
Appsonrent replied July 13, 2022

Thank you for writing your feedback! 😊

As of now the date picker works on the cart page only, but will make sure to fulfill your needs in our future updates.🤗

April 20, 2023

While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not.

We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.

Vegan District Malaysia
Malaysia
3 months using the app
Appsonrent replied June 28, 2023

Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking.

To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen.

Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.

September 8, 2020

Useful app, that doesn't cost the earth. Support team are extremely helpful and responsive too. Would recommend.

Pandan Bakery
United Kingdom
1 day using the app
Appsonrent replied September 8, 2020

Thanks for your valuable feedback.

January 9, 2022

Used to work well, but out of a sudden, it just disappears and cant work, the delivery date and time slot wont load out once the page finishes loading, 2 days cant load up the issues.

YippiiGift - Online Cake Delivery
Malaysia
Over 1 year using the app
Appsonrent replied June 30, 2023

Thank you for the review.
I would like to clarify that when you initially contacted us regarding your problem, we responded and explained that the issue was not caused by our app. We recommended reaching out to the support team of the third-party app involved.
Upon checking your store now, it appears to be functioning properly from our end.
If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for your understanding.

January 28, 2022

I like the app. but the problem is every now and then it conflicts with my theme. and my menu stops working. This time you can't even Add To Cart from product page. But when I disable the app. everything works fine. I am thinking of switching to different app.

Grocery2u.ca
Canada
Over 1 year using the app
Appsonrent replied January 28, 2022

Hello there,
I am sorry to hear about that and I really apologize for the inconvenience.
Can you please start a conversation with us about the issue you are facing in the app so we could resolve that and give a great experience with the app?
Please use the below email address for a conversation.
appsonrent@gmail.com

May 5, 2020

I wish there was an option for 0 stars. I never write any bad reviews but please read this!

App: Our experience was horrible. App is so glitchy that we lost tons of sales overnight.

Support: Regardless how much we wrote to their support, after initial installation assistance, nobody responded to our emergency requests... There was nothing we could have fixed on our end...

We sent the app developer last request at 10 am and after not receiving any response, we deleted the app.

Installation: Initial installation was intuitive only if it saved anything. We had to input translation 3 times and got deleted every-time we pressed save button and same kept happening when saving delivery hours.

The app developer did it on his end and only then it got saved and worked without issues exactly 5 hours. after that, it was simply preventing customers from purchasing anything, we lost sales and the support was nowhere to be found.

www.my-day.ge
Georgia
About 19 hours using the app
Appsonrent replied May 6, 2020

Hello,

Sorry for reaching out to your late and I really very sorry to hear about the problem you faced.

I have checked the chat and email from your end and our team has been replied on the same day you send the query to us. I am not sure where we are wrong and not able to assist you with your queries.

Thanks

July 31, 2025

Great app with a helpful support team.

The Kebabsmith
Singapore
11 days using the app
Appsonrent replied May 26, 2026

Thank you so much for your kind words! 😊

We’re glad to hear that you’re enjoying the app and had a positive experience with our support team. Your support and feedback truly mean a lot to us.

If you ever need any assistance or have any suggestions, we’re always here to help. 🚀