Orbe Geolocation
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable, flexible solution for managing international sales across complex multi-store and multi-market setups. It works smoothly with Shopify Markets, expansion stores, Shopify Plus, Global-e, and Google Shopping, routing visitors to the right localized storefront with correct pricing and VAT. Many highlight its clean, customizable interface and call support fast, proactive, and highly helpful with advanced configurations and issues.
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Easy to manage & good performance.
Perfect !
Great app, thank you for your help! I think all website should use this app.
Great solution. Easy to work and really functional.
We can recommend it.
Excellent job.
Hi D.Franklin team,
Thank you so much for your fantastic review! We’re delighted to hear that you find Orbe easy to work with and functional. Your recommendation and kind words mean a lot to us.
If you ever need any assistance, please feel free to reach out. We're always here to help!
Best regards,
Roberto
Co-founder
Servicio de 10. Recomendable.
¡Mil gracias por vuestro tiempo en dejar una reseña! No sabéis cuanto lo apreciamos 😊
Best app ever! Huge help from the support.
Thank you so much for your review and words 💙
Luis
Head of Growth
Great app! It's a real help, especially for several markets and teams.
Thanks a lot for your review 🥰! We work to provide the best geolocation experience for Shopify
Great app and great team.
Help me very quick to install it.
Thank you
Thank you so much for taking the time to leave a review. We work so hard to offer the best product possible.
If you have any questions or need further assistance, our support team is always here to help. Thanks again for choosing our app!
Best,
Roberto
Co-founder
Great app and great team that help me for many things on my website.
Thank you very much
I really recommend
Thank you so much for this review! We are always happy to help our customers provide the best geolocation experience 🥰
Luis
Head of Growth.
I find it necessary to share a balanced perspective with a 2-star rating for this app. While its setup is user-friendly, aesthetically pleasing, and supported by a responsive team, we encountered a significant issue impacting some international customers, notably in Canada and the UK. These users experienced continuous page reloads on our site, rendering the store inoperable. Despite our efforts and those of the support team, who were unable to replicate the problem, a customer-provided video highlighted the faulty behavior of the site. Deactivating the app resolved the issue, as confirmed by the affected customer. Regrettably, this glitch has had repercussions on our Klaviyo campaigns and overall sales. I advise those considering this app to be vigilant and actively seek customer feedback to identify and address similar issues quickly.
Hi,
Roberto, one of the co-founders of Orbe.
First and foremost, we want to express our deepest regrets about your experience. It's incredibly disheartening to hear about the difficulties some of your international customers. This is far from the seamless experience we strive to deliver.
Our support team dove into action as soon as we were made aware of the issue, but despite our efforts, we were unable to replicate the problem. It was later discovered that a recent change by Shopify related to their form handling was causing a conflict specifically with your store's setup of multiple domains.
We understand how critical every customer interaction is to your business, and it pains us to know that this glitch impacted your store. Store owners are the heart of our business, and our team works tirelessly to support as best they can – this sentiment holds true for every interaction we have, and receiving feedback like this is incredibly tough.
We are earnestly asking for the opportunity to make this right. If you’re willing, we’d love to connect with you personally to ensure your experience with our app is exemplary moving forward.
Please do reach out to us. We're committed to your success and are ready to go above and beyond to provide the quality of service you deserve.
Best,
Roberto
A great app and absolute must if you use multiple shopify stores for your brand. It solved the issue of users entering stores in the wrong market and redirects them to the correct one. Since using orbe, my conversion rate and analytics have already improved.
The team is great and Luis is especially helpful on whatever I needed or asked. Highly recommend.
Thank you so much for your kind words and for sharing your experience connecting your multiple Expansion stores with our geolocation 💚! We are happy to see how Orbe helps brands to improve their international user experience.
Luis
Head of Growth
