Order Automator

Order Automator

Reviews (112)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving core app for automating order processing, fulfillment, tagging, and notifications. The rules engine is praised as powerful and flexible, especially for FBA/MCF and multi‑location workflows. Many highlight strong customization, including custom rules and supplier emails, plus responsive support that helps implement complex setups. Merchants report fewer errors, smoother high‑volume operations, and strong value for the price.

August 15, 2022

I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.

Grayling
United States
4 days using the app
Automator Apps replied August 16, 2022

Thanks for giving a shout on the custom flow, we love doing those! Thanks for recommending our app :)

September 22, 2020

This app single-handedly allowed us to sell our FBA products directly on our website. While it's pretty easy to use, I was blown away by their fast customer service and knowledgable staff when I had questions or issues.

Health-Ade
United States
29 days using the app
Automator Apps replied September 22, 2020

Nice to hear the app's easy to use. And thanks for complimenting the staff, we appreciate you!

July 20, 2020

Great app! We used this app to auto fill certain Shopify products that do not actually need fulfillment, like certain fees that we charge. Worked just like intended and I can see us using more of its abilities as we continue to scale.

FuelTech USA
United States
14 days using the app
Automator Apps replied July 20, 2020

Great review! And cheers to your store scaling ✊ ... We're always working on adding more abilities so hope to help you more in the future.

March 28, 2023

This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!

Equal Eats
Canada
About 1 year using the app
Automator Apps replied March 29, 2023

Thanks for sharing how you use it + your experience with customizations, enjoy!

March 7, 2022

The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.

Ovalware
United States
26 days using the app
Automator Apps replied March 8, 2022

Thanks for recommending, and good news multi-condition rules are coming soon in the UI. We're always happy to make customizations for anything not yet supported, and always working to add new features based on feedback.

January 18, 2022

We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.

Elizabeth Mott
United States
8 days using the app
Automator Apps replied January 18, 2022

Thanks, cool to hear our app solved your problem so quickly. Thank you for sharing, and mentioning the many automation options... more are coming! 🙂

November 11, 2022

This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.

Hemlock & Oak
Canada
Over 1 year using the app
Automator Apps replied November 14, 2022

Awesome thanks for sharing and cool to hear how the app is helping you. Thank you!

October 13, 2022

This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!

Different Roads
United States
2 days using the app
Automator Apps replied October 13, 2022

Thank you for the review and the recommendation!

June 14, 2023

Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.

Funky Chunky
United States
3 months using the app
Automator Apps replied June 14, 2023

Thank you so much! We appreciate you and the opportunity to implement the customization.

March 6, 2021

We had an issue getting order data into our 3rd party shipping app. After reaching out to Joe with the problem we faced, he very quickly came back with a custom solution that worked perfectly. I can very highly recommend Order Automator, and Joe is very approachable and accommodating when it comes to customization.

Naughty Naturopath Mum
Australia
About 1 month using the app
Automator Apps replied March 7, 2021

Happy to help out! Joe the lead developer here - I enjoyed solving this problem and appreciate your positive review, thank you!