Delivery Date & Pickup Stellar

Delivery Date & Pickup Stellar

Reviews (552)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably organizes delivery and pickup orders by date, reducing missed or confused orders for bakeries, florists, caterers, and other local businesses. They value the flexible calendar widget, date/time selection, variable day pricing, and cut-off times, plus customization, Google Calendar sync, and strong Shopify integration. Many highlight fast, hands-on support and call it a game changer for efficiency and conversions.

November 30, 2023

I am very suprised by how helpful the services provided. Was feeling anxious on how to operate the app but was quickly reassured with the available customer service. Quick responses no matter what time you reach out. Really appreciate the assistance in transitioning to using this delivery service. I have been served by Mayank and Manoj who have been very patient with my tech issue.

Jess Lemon
Australia
About 22 hours using the app
Identixweb Limited replied December 28, 2023

We're delighted to hear about your positive experience!
It's wonderful to know that our customer service, especially Mayank and Manoj, provided quick and helpful assistance, easing any anxiety about operating the app. We appreciate your kind words and are here to support you further.
If you have any more questions or tech issues, feel free to reach out.
Thank you for choosing our delivery & pickup App!

November 22, 2023

Manoj was very helpful!

La Carne Premium Meat
United Arab Emirates
7 days using the app
Identixweb Limited replied December 1, 2023

Thank you very much for the feedback! 🙇🏼‍♂️🥰

November 8, 2023

Hemadri was very patient and helpful throught the customer service process. Thank you.

Kenny Hills Bakers
Malaysia
1 day using the app
Identixweb Limited replied November 21, 2023

Thank you for the feedback.
➝ We're happy to hear that Hemadri was very patient and helpful throughout the customer service process.
➝ Thank you for your appreciation and your feedback.

November 7, 2023

I could not say enough good things about Manoj. He was extremely knowledgable & helpful in helping me get the app set up to all of our needs....which I thought would be very difficulty. He made it simple. I would definitely use this app & this company!!! Just wonderful

Sweets From Home
United States
About 11 hours using the app
Identixweb Limited replied November 21, 2023

Thank you for your wonderful review.
➝ We're delighted that Manoj was extremely knowledgeable and helpful in helping you get the app set up for all of your needs. We're glad that he made it simple for you.
➝ We appreciate your feedback and your high praise for our app and our company.
➝ We hope you have a great experience using our app and its features.

Edited January 15, 2024

Because of Mayank, our inquiry got solved in minutes. Great customer service and well recommended app for online businesses

Freshness.ae
United Arab Emirates
2 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're delighted that you are using our app for your multiple stores and that Hemadri was very helpful and smart in fulfilling your queries.
➝ We appreciate your feedback and your 10 stars rating for her.
➝ We hope you have a great experience using our app and its features.

October 19, 2023

Great service, very helpful and easy to deal with, helped me with everything i needed to setup the app as we required.

Crunchbox
Australia
About 21 hours using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 🥰😍
➝ We're delighted 🤩 that you received excellent service from our team 👏🏻 and that they helped you with everything you needed to set up the app as you required. 😊
➝ We appreciate 👏🏻 your feedback and your business. 🙌🏻🙌🏻

October 12, 2023

I would highly recommend this app, the service is brilliant, super helpful and had us set up super easy - thank you Manoj for all your help.

Tin Building by Jean-Georges
United States
1 day using the app
Identixweb Limited replied October 19, 2023

Thank you for your wonderful review. 🙏🏻🙇🏼‍♂️
➝ We are so happy to hear that you would highly recommend our app and that you find our service brilliant and super helpful.
➝ We are glad that Manoj helped you set up super easy.
➝ We appreciate your feedback and your support. 🙌🏻

September 21, 2023

Manoj was a great help with all my needs, i really appreciate the support thats available for small business orders. Thanks!

Mann & Co Bakeshop
Canada
Over 1 year using the app
Identixweb Limited replied September 26, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind review. 😍🥰
We are so happy 😊 to hear that Manoj was a great help with all your needs. 😎😎
We appreciate 👏🏻 your support 🙇🏼‍♂️ and your recognition of our efforts. 🙌🏻🙌🏻

September 9, 2023

Stellar exceeded my expectations with their exceptional customer service and lightning fast response time! They truly understand the value of prompt and attentive assistance, making them a top choice for anyone seeking outstanding service.

Williamson's Reef
United States
2 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your amazing review. 🥰😍
➝ We are so happy to hear that we exceeded your expectations with our exceptional customer service and lightning-fast response time.
➝ We truly value our customers and we always strive to provide prompt and attentive assistance. 🚀🚀
➝ You are very kind to choose us as your top choice for outstanding service.
We appreciate your feedback and your support. 🙌🏻🎉

August 8, 2023

Excellent customer service. Any issues are resolved very quickly. Very helpful. Highly recommend the app.

SWEET SPLITS
Australia
9 months using the app
Identixweb Limited replied August 10, 2023

Thank you 🙏🏻 for your wonderful review! 🥰 We take pride in our fast and helpful support team. They work hard to ensure that any issues are resolved quickly and effectively. We are glad that you had a positive experience with us. 😎😊

We are also happy that you recommend our app to others. Your recommendation means a lot to us and helps us grow our community. We appreciate your trust and loyalty. 🎊🎉

Thank you for choosing our app! 🙏🏻😍