Delivery Date & Pickup Stellar

Delivery Date & Pickup Stellar

Reviews (552)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably organizes delivery and pickup orders by date, reducing missed or confused orders for bakeries, florists, caterers, and other local businesses. They value the flexible calendar widget, date/time selection, variable day pricing, and cut-off times, plus customization, Google Calendar sync, and strong Shopify integration. Many highlight fast, hands-on support and call it a game changer for efficiency and conversions.

May 19, 2020

This app is doing what it says. This app allow to our customers choosing their delivery date and time and also help us to manage the orders by using their add delivery date and time as order tag. Customer support is totally awesome and their response is prompt in live chat.
Recommend this app!!!!!

The Cupcake Queens
Australia
About 2 months using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

May 21, 2020

Unfortunately we had to delete this app after trying to get it up and running. Customer support was good. But the App only allowed date and time picker to appear on the cart page. We needed it for the product pages. The add on app that cust supp recommended was in JSON format and screwed up our order summary pages (additional details - which was supposed to list delivery date and time). Since there was no way around it.. we uninstalled it. Hope you can fix it as it sounded really promising when we decided to install it.

25Grams Bakery
Singapore
About 3 hours using the app
Edited May 4, 2021

Great app, full customizable and helpful support team. I recommend it to anyone looking for time and date picker. The Guru support, whether in emails or chat is amazing. Manoj helped me a lot and sorted out few issues i had. Mayank as well, I appreciate all the support the guru team has given us throughout this journey.

HORATII Lounge
Qatar
9 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited May 26, 2020

お届け日指定の機能が欲しくて使っています。チャットの問い合わせが、早くて的確で助かりました。

I'm using it because I want the ability to specify the delivery date.
The chat inquiry was fast and accurate and very helpful.

Minimal -Bean to Bar Chocolate- _ TOKYO
Japan
Over 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited May 27, 2020

Very happy with the app and support. The point that the date customer selects can be imported and synced with our OMS is really important to us. Great app that customers will appreciate, especially if you have a lot of gift orders!

New Yorker Bagels
United States
Over 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited June 9, 2021

Ik had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedanktIk had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedankt

Bloemenpaleis Verhagen
Netherlands
29 minutes using the app
Identixweb Limited replied June 5, 2020

Thank you for taking the time to write your feedback about the app.

June 2, 2020

Was working fine but then stopped. Can load or not load for end users depending on the day, hour or minute and if my 6 year old daughter got out the right or left side of her bed. Contacted support twice to see if they could help and no response. Hoping this crap review will entice a response.

2U Grocer AU
Australia
6 months using the app
Identixweb Limited replied June 2, 2020

Hello there, I hope you are doing well.
Sorry to hear about this and I apologize for the inconvenience you had with our app!
I have investigated further on your concern and found the emails you sent to us. Also, I have found that we had replied to both emails within 24 hours as we promise to reply when we get your request in our email.
See the below screenshot of the reply:
- Here is your first email on 18th of March, 2020
https://prnt.sc/ssa3oy
- Second email on the 28th of May, 2020.
https://prnt.sc/ssa4g1
→ Please let me know about the exact issue your are fading with the app and our team will assist you to resolve it.

June 4, 2020

1.Not user friendly because never think on the merchant side.
2.Slow loading speed = miss out the calendar on the end-user side
3.Support was not great = because the guru cannot even locate where to put the coding although saying auto-installation is included maybe for some theme and not for all. At the end I put the code in myself because I check back the theme coding where infinite option put the coding in my theme.

The app is very slow in loading and you might even miss out if you too fast while your internet sheep is average/slow, Even on a fast internet still loading slow.

When you use product page calendar and have different rules for different product and if you have over 100 or you will be in major headache as you need to go through 1 by 1 to set the rules.

Everything is an add on $$$, the free trial should give merchant access to everything not only certain thing. Once you want to test product page calendar and you will be charges to test it out

SK Homemade Cakes
Malaysia
14 days using the app
Identixweb Limited replied June 5, 2020

Hi there, I hope you are well.
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ I would like to know you that the app is loading after the page load so it depends on your page load speed how it's loading faster.
→ I agree with your concern that our app support team hasn't able to find the place to paste the shortcode. I have walked through the chat you had with our agent and found that you were using a custom template for your products and the agent has been asked you to check from your end he had a hard time finding the place for adding the code.
→ Normally, if you are using a custom template for your website so may take a time to find the place as the agents are much friendly/known with the theme's original/actual codes.
→ Many shopify users/merchants are using this app and they are very happy with the feature we added in the app and be always open for app improvement and suggestions.

June 10, 2020

Really helpful app. Customer support was fast and was able to solve my issues right away within minutes.

Buttery and Co
Philippines
18 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 11, 2020

簡単に配達日のフォームを追加することができました。普段Googleカレンダーで予定を管理しているのですが、アドオンを追加することで予定の一元管理をすることができるようになりました。サポートも丁寧なのでオススメです。

SUSHI+ DEMAE
Japan
15 days using the app
Identixweb Limited replied April 5, 2021

Thanks for the awesome review!