Delivery Date & Pickup Stellar

Delivery Date & Pickup Stellar

Reviews (552)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably organizes delivery and pickup orders by date, reducing missed or confused orders for bakeries, florists, caterers, and other local businesses. They value the flexible calendar widget, date/time selection, variable day pricing, and cut-off times, plus customization, Google Calendar sync, and strong Shopify integration. Many highlight fast, hands-on support and call it a game changer for efficiency and conversions.

April 30, 2026

I've used this app for a number of years and it helps me to keep track of my orders and deliveries. The staff are very helpful whenever I have a question.

Wildflower Grazing
Ireland
Over 4 years using the app
Identixweb Limited replied May 1, 2026

Thank you so much for your continued support! 😊 We’re delighted to hear that the app has helped you keep track of your orders and deliveries. It’s also wonderful to know our team has been helpful whenever you’ve had questions. We truly appreciate your trust and are always here whenever you need us!

July 13, 2026

Great and fast support when I was installing the app.

Vasterbottenssapa
Sweden
3 days using the app
Identixweb Limited replied July 20, 2026

Thank you so much for your review! 🌟

We're glad to hear that you had a great experience with our support during the installation process. Providing fast and helpful assistance is always our goal.

If you ever have any questions or need help getting the most out of the app, we're always here to assist. Thanks again for your support!

May 26, 2026

Super helpful and quick to respond when facing any issues or bugs. Works perfect for my store, could not recommend them more.

Cake and Sundry
Australia
2 months using the app
Identixweb Limited replied June 5, 2026

Thank you for your amazing review!

We're glad to hear that the app is working well for your store and that our support team was able to assist you quickly. Your recommendation means a lot to us!

If you ever need any help, we're always here for you.

March 5, 2026

AVOID. Orders were missing tags, and every time I wrote to ask why, they'd say they werent able to replicate it, etc etc. They were rarely able to fix the issue, and I often had to contact the customers personally to find out missing details. I finally uninstalled it, but it still left code behind messing with the functionality of my store.

Formosa Chocolates
United States
About 3 years using the app
Identixweb Limited replied March 9, 2026

We’re truly sorry to hear about your experience and appreciate you sharing your feedback after using the app for nearly 3 years.

The issue you mentioned regarding missing order tags is certainly not the experience we want our merchants to have, and we sincerely apologize if our team was unable to properly resolve it at the time. Your experience is very important to us.

If you're open to it, we would truly appreciate the opportunity to investigate the issue and help resolve it for you. Our team would be happy to review the setup and work with you to make sure everything functions correctly.

Thank you again for your feedback — it truly helps us improve our app and service.

June 12, 2026

Perfect service. Quick, friendly communication, and always a solution at hand. The app works like clockwork.

Deichkeks
Germany
11 months using the app
Identixweb Limited replied July 3, 2026

Thank you so much for your fantastic review! 😊
We're thrilled to hear that you're happy with both our app and our support. Providing quick, friendly assistance and reliable solutions is always our goal.
It's great to know that app is working smoothly for your store. If you ever need any help, we're always here for you. Thanks for your support!

November 21, 2025

Simple to set up and works exactly as described. The interface is clean, and the features add real value without overcomplicating things. Support was quick and helpful when I had a question. Definitely a solid addition to any Shopify store.

The Cheeseroom
United Arab Emirates
Over 1 year using the app
Identixweb Limited replied November 25, 2025

Thank you so much for your wonderful feedback! 🙏
We’re thrilled to hear that you found the app easy to set up and that it adds real value to your store. Our goal is to keep things simple and effective, and we’re glad the support team could assist you quickly.
We truly appreciate your kind words and your trust in our app! 💛

November 14, 2025

I have used this app for over 4 years now. Their new iteration has improved leaps and bounds.

That time I needed support, I got it in less than an hour and we were able to resolve the concern.

Benedicto Kitchen
Philippines
About 5 years using the app
Identixweb Limited replied November 14, 2025

Thank you so much for being with us for over four years! We're thrilled to hear that you’re enjoying the improvements in our latest version.

It’s great to know our support team was able to assist you quickly and resolve your concern in under an hour — we always strive to provide fast and reliable service.

We truly appreciate your continued trust and support! If you ever need anything else, we’re always here to help.

October 19, 2025

Neste momento não está a ser grande coisa, está a ocorrer uma falha no carregamento da App que está a afetar cerca de 20% das compras, isto leva a que haja encomendas sem data definida de entrega.

Nacional - Padaria Vila Fresca ©
Portugal
6 days using the app
Identixweb Limited replied October 31, 2025

I checked your store and found that customers are able to proceed to checkout before the calander fully loads. As a solution, we can disable the checkout button until the app loads or a date and time are selected. To implement this, we’ll need to add a small piece of code to your theme.

Our support team has already reached out to you by email to provide a solution, but we haven’t received any response from your side. Even before this review, we didn’t receive your query. Could you please reply to us via email so we can resolve your concern promptly?

Edited December 10, 2025

Integration works well with efficient cut-off time options. Staff are helpful and quick to respond for assistance in order to assist for the integration properly.

Itzel Cosmetics
United Arab Emirates
2 months using the app
Identixweb Limited replied October 10, 2025

Thank you for your kind feedback! We’re glad to hear that the integration is working well for you and that our cut-off time options are helpful. Our team is always happy to assist, and we appreciate you recognizing their support!

July 20, 2025

Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful!

Only improvement I hope to see is this -
currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced.

The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.

Meat Krafters
Singapore
Almost 3 years using the app
Identixweb Limited replied July 29, 2025

Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank.
Thanks for your support!