Delivery Date & Pickup Stellar

Delivery Date & Pickup Stellar

Reviews (552)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably organizes delivery and pickup orders by date, reducing missed or confused orders for bakeries, florists, caterers, and other local businesses. They value the flexible calendar widget, date/time selection, variable day pricing, and cut-off times, plus customization, Google Calendar sync, and strong Shopify integration. Many highlight fast, hands-on support and call it a game changer for efficiency and conversions.

September 15, 2021

it works very good, a few feature on customization and page placement are missing but the customer support is AMAZING!!! the help you can get is great and they work very very fast!!!!

48fresh
United States
About 24 hours using the app
Identixweb Limited replied September 16, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

September 24, 2021

Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs.

Surprise Cake
United States
3 days using the app
Identixweb Limited replied September 27, 2021

Thank you so much for your feedback!

September 27, 2021

Amazing fast customer support! Always helpful. I have been using it for over one year now and never faced any issue...

Authentic Turkish Baklava
United Arab Emirates
12 months using the app
Identixweb Limited replied September 27, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

October 11, 2021

This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.

The Lazy Grazer
Australia
Over 1 year using the app
Identixweb Limited replied October 12, 2021

Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋

October 14, 2021

I used the app before and help a lot, but know is over the top. One has to dedicate a bit of time to understand it and make it work. If not you can chat at night time with the help team and they are super. They help me solve all issues. A youtube channel step by step explaining how everything works will help. Chandni was the best

Full Life Gourmet Bakery
United States
8 months using the app
Identixweb Limited replied October 14, 2021

Thank you so much for your kind words man!! Support is always there to resolve all your queries...🤗 We are so grateful for your words. 🥰

Edited October 15, 2021

This app has been really helpful and solving some problems we had with previous apps. The overall setup has been quite quick and easy fixes. Great customer service.

Just Cakes Bakeshop
Canada
17 days using the app
Identixweb Limited replied October 15, 2021

Thank you so much for your review, my friend!!😍 Book the demo as well from the app dashboard to set up the app quickly.🤭 The support team is always there to help you with your queries... 😊

October 18, 2021

Customer service is so great and efficient! They work closely with you to make sure all of your needs are met within the app. Quick to fix any issues or bugs as well. We're big fans!

Fresh Sends
United States
4 months using the app
Identixweb Limited replied October 19, 2021

Woahh!!🤩 Thank you so much friend for writing such a nice review...You made our day🤗. We are always here to help you with your questions 😋

Edited January 21, 2022

Updated @ 21/1/2022 - Really Fast Response the my problem and solved it with an 15mins. Great support and Quick response! Support team are helpful and willing to fix my problem. And also this app is really useful and great for my catering service. Recommended.

Food Channels Kitchen 桂花 · 八月
Hong Kong SAR
8 months using the app
Identixweb Limited replied October 22, 2021

Thank you so much for your review buddy!😍 The support team is always available to help you with your questions. 😊

Happy scheduling!!✌

October 21, 2021

Customer service is so great! They reply really quickly and simply to fix any issues or bugs. Thank you for supporting us always.

Groceries by umamill
Singapore
5 months using the app
Identixweb Limited replied October 22, 2021

Thank you so much for your kind words man!🤩 We are always there to help you with your queries.

Feel free to shoot us an email or you can also book a demo from the app dashboard to get quick support.🤗

October 25, 2021

Great customer service. The response was very fast, patient, and helpful in helping me tweak the app according to my needs.

Envelove Beyond Gifts
United States
About 1 hour using the app
Identixweb Limited replied October 25, 2021

Thank you so much for your kind words man!🤩 The support team is always there to help you with your queries.

Happy Scheduling!! ✌