Delivery Date & Pickup Stellar

Delivery Date & Pickup Stellar

Reviews (552)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably organizes delivery and pickup orders by date, reducing missed or confused orders for bakeries, florists, caterers, and other local businesses. They value the flexible calendar widget, date/time selection, variable day pricing, and cut-off times, plus customization, Google Calendar sync, and strong Shopify integration. Many highlight fast, hands-on support and call it a game changer for efficiency and conversions.

Edited May 23, 2022

The app helps you to limit daily order number and let your customer select their preferred date. however, it updated some functions and did not link to the current app, not sure what issue caused that the order limit did not work also some new options that affected the current setting. Overall, it is a good app.

OOLIOS Frozen Foods Online Shop
United Kingdom
About 2 years using the app
May 27, 2022

アプリ自体は良いと思いますが、アプリの変更で一部のフォーマットが変わった際に知らせを受けることがなかったので、そのフォーマットで仕様を決めていた社内のシステム連携が機能しなくなりました。
また、先方で何かをしてしまったのか、一部の大事なコンフィグレーションが上書きされてオペレーションに大きな問題を起こしたことも残念です。
そのことについて問い合わせても、なぜそれが起きてしまったかという追及はできず、対応があまりよくなかったことがさらに残念でした。
CSは担当者によってムラがあると思います。Manojは明確に回答をくれることが多いと感じます。

ラトリエ デ パルファム 公式オンラインストア
Japan
Almost 2 years using the app
Identixweb Limited replied May 19, 2023

Hello There.
Thank you for taking the time to review our app and for providing us with valuable feedback. We appreciate your honest evaluation, and we apologize for any inconvenience or issues you experienced during your usage.
We apologize if our response to your inquiry was not satisfactory. Our aim is to provide timely and helpful support to our users, and we regret that we fell short in this instance. We appreciate your feedback about Manoj's clear answers, and we will ensure that all members of our support team are equipped to provide effective and concise responses to user inquiries.
If you have any further concerns or require any assistance, please don't hesitate to reach out to us. We are dedicated to addressing your needs and ensuring a better experience moving forward.

June 1, 2022

I find this app very helpful with my local business. Does what I need it too and works with other apps. Very happy to have found them. Great help when needed as well.. Manoj was extremely helpful in guiding me along..

April Flowers
Canada
About 24 hours using the app
Identixweb Limited replied June 1, 2022

Thank you so much for your review, April Dayton!!! We are so grateful for your words...😌

June 9, 2022

Very happy with this app, it provides lots of unique and useful features! including plugins that allow you to closer tailor the app to your requirements.

mattresses365
United Kingdom
9 days using the app
Identixweb Limited replied June 14, 2022

Thank you so much for your feedback, Dear! We are so grateful for your words...

June 17, 2022

Very useful app with helpful customer service agents. It allows us to better track our deliveries for easier shipping

PetalDriven
United States
Over 1 year using the app
Identixweb Limited replied June 22, 2022

Thank you so much for your review!!! 🥰🥰🥰

June 23, 2022

Have been using this app for a while. The app itself is pretty intuitive and easy to use. There are also options to customise different product delivery dates, etc. The customer service is also prompt in their response and has been very active in following up with the issues or problems I had.

Well Live Florist
Singapore
Over 1 year using the app
Identixweb Limited replied June 24, 2022

Thank you so much for your review!!!😍 We are grateful for your kind words...💖

Edited July 12, 2022

We use the app from about 2 years and is the most complex app from the market with an amazing customer service, guys like this i've never meet and I'm very happy to have partners like them. Manoj is the king of customer service that have a solution for every need. And for sure we had a lot of need for our business model. I'm feeling lucky to work with this guy. Best option from the market with multiple apps and functions. We've installed almost all of them because are useful and amazing feauters.

FoodNation - Mancare proaspat gatita la oala
Romania
Almost 2 years using the app
Identixweb Limited replied July 12, 2022

Thank you sooooo much for writing such a detailed review about your experience with the app and our service...🥰😍😍

We are so grateful for your words...🙏🙏🙏 Best wishes to your business from the Order Delivery Date App Team🤞🤞

July 20, 2022

Great support and great app. The app works exactly like we intended to use. Allows customer make delivery decisions to eliminate future confusions.

East Bay Pie Co
United States
About 2 hours using the app
Identixweb Limited replied July 22, 2022

Thank you so much for your feedback...😍😍

August 8, 2022

I use this app in Hong Kong where there is no zip code. Not a problem as the zip code can be renamed and used as District Name.
Problem solved and customers happy!

Pacific Gourmet HK
Hong Kong SAR
13 days using the app
Identixweb Limited replied August 9, 2022

Thank you so much for your feedback...🥰😘

August 23, 2022

Very good features and customer service. I was able to find specific features that I did not see in other delivery scheduling apps - such as location-based scheduling.

Mahalle Dubai
United Arab Emirates
About 5 hours using the app
Identixweb Limited replied August 23, 2022

Thank you so much for your review, Nurcan! 🥰