Pickup Delivery Date Pickeasy
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Reviews (1,329)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.
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Pickeasy is an app that does exactly what it is supposed to do. It is very customisable and has the basic features we require.
Two times I've run into issues and both times the issue was resolved within 12 hours.
Note that the app language is not the same as the language on the website. It is possible to make your own translations to other languages.
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers :)
Manaz was very knowledgeable about the app and was incredibly patient with me. He explained everything clearly and answered every question that I had. I was so lucky to get connected with someone like him. Thank you for the support!
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
I recently started using the Pickeasy app on Shopify, and the experience so far has been very positive. The support team has been incredibly responsive and proactive in resolving any issues I encountered during setup.
A special mention goes to Subiksha, who was exceptionally patient and helpful throughout the process. She went above and beyond by guiding me through the entire setup via a Zoom call, even taking the time to configure all my shipping settings to ensure everything was working smoothly. Her hands-on assistance made what could have been a complicated process feel straightforward and stress-free.
The app itself is user-friendly and integrates well with my store, making order management and shipping much more efficient. It’s clear that the Pickeasy team is committed to customer success, not just through the app’s functionality but also through their outstanding support.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
dont depend that they will support you , sent an urgent request from 24 hours and no reply till now
Hi,
Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience caused.
We noticed your review mentioning that you have not received support from our team. We completely understand how disappointing it can feel when an urgent request does not receive an immediate response, especially when you are waiting for assistance with your setup.
We would like to clarify that our team did reply to your email requesting either a collaborator access request or the option to connect over a Zoom call so we could assist you directly. However, it looks like we have not yet received a response from your side.
We also sincerely apologize for the delay in our initial response. Our support team is available for 20 hours a day, and we are offline only between 3:00 AM and 7:00 AM IST. Your email was received at around 3:30 AM IST, during our offline hours, and our team replied as soon as possible at 7:30 AM IST. You may also verify this in your email thread.
That said, we truly value your experience and would be glad to assist you right away. Please share your exact requirements with us, and our team will help you complete the setup as per your needs. We can also assist with any widget customizations required.
We are committed to resolving this for you as quickly as possible. Please feel free to reply to this email or let us know a convenient time for a Zoom call, and we will be happy to assist you personally.
Thank you for your patience and understanding.
Best regards,
Rahul
Product Manager
Pickup Delivery Date – Pickeasy App
Logbase.io
We had some trouble setting up delivery options and our assigned helper was Farhath Manaz. He went beyond the scope of the PickEasy app and helped us set up some external delivery settings!
Once again thank you so much!
Great support from Pickeasy.
They helped me a lot to solve my issue and guided me with improvements for my website.
Thank you so much for your kind words and support! 😊
We’re glad we could help resolve your issue and assist with improvements for your website.
Super Kundensupport.
auch in der Woche um 23:30 Uhr wurde mir geholfen und mein Problem gelöst.
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
I am very grateful I found Pick Easy. The team, especially Chanchal, is incredible, knowledgeable, and helpful. Always available, always teach me what I need to know. I wish I had found them sooner, but I am very happy today. I strongly encourage you to try this app if you have a distribution component to your business.
We greatly appreciate the time you've taken to share your feedback with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
I can recommend a really great customer service to everyone. They have so much patience with you and help you with everything. Thanks a lot again!
Subiksha and Chanchal konnten sofort unterstützen und alle Anfragen und Probleme pragmatisch lösen.
