Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,331)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

March 25, 2021

Absolutely incredible customer support. Have never experience anything like this with any other app. They immediately reply by chat or will get on a zoom call and figure everything out without a fault. Would highly recommend this app for their customer support!

miFLAVOUR
United States
7 days using the app
August 5, 2021

Was having difficulting with a couple of settings and messaged the support team. Within 5 minutes I was on a Zoom call, he was controlling my screen and entering code to fix all my problems. Amazing service I was so impressed by this. I highly recommend you download the app.

Willy Wacky Snacks
Canada
36 minutes using the app
October 3, 2022

I don't ship products. Everything is local delivery and pick up. This app allows the flexibility without going to a higher monthly membership with shopify. I've used the zoom chat a couple of times, because I'm still learning, and EVERY TIME they were super helpful and patient.

graciously made
United States
About 1 month using the app
Logbase replied April 28, 2023

Thank you for taking the time to leave us a wonderful review. It means a lot to us. Please reach out to us if you have any queries. We will be happy to help you anytime.

April 4, 2022

This app is amazing; the amount of options from block dates, lead time, product override, etc. is exactly what I needed. I had to make a modification that required code change, but Siddarth and his team immediately jumped onto the issue and was able to make the changes needed. 10/10

Pup & Pop Bakeshop
United States
1 day using the app
June 19, 2022

This App helped me out sooo much! The customer service team was excellent and help me install it and customize it to my exact needs. I was so happy with Raj, he is extremely knowledgable, and skilled--he helped me with my very specific issues and I was able to get one on one help within a few hours of my request. Highly recommend.

Jenny Joans Boutique
Canada
5 days using the app
August 11, 2022

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.

Furniture Spot & Mattress Outlet
Canada
About 2 hours using the app
Edited October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave
India
Almost 3 years using the app
April 8, 2026

Subiksha - Great App, useful

The Million Blooms
India
About 19 hours using the app
Logbase replied June 15, 2026

We greatly appreciate the time you've taken to share your feedback with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

February 23, 2026

Just started using this app and was having a hard time getting it to show up. Had amazing service by Rajkumar who was able to remote access my shopify and get it set up for me. Excited to have this feature.

No Planet B Refillery
Canada
23 minutes using the app
Logbase replied February 24, 2026

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

September 18, 2025

Barath helped me on support.

MQ Prestige Beds Ltd
United Kingdom
About 23 hours using the app