Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,329)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

December 8, 2025

Has everything I need; the support is fast and knowledgeable.

The Cheese Store of Beverly Hills | Domenico's Foods
United States
About 1 month using the app
Logbase replied December 9, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

December 8, 2025

Subi Has been wonderful and so helpful. Thank you. Like Pickup Delivery app

Gold Phoenix Asian Foods
Canada
About 6 hours using the app
Logbase replied December 8, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

December 8, 2025

had some issues with set up but Subiksha was amazing in fixing them.
Really happy with service and product to date

Earthfare Supermarket
United Kingdom
About 2 hours using the app
Logbase replied December 8, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

Edited January 28, 2026

great customer service!

Just got helped today from Manaz who quickly arranged a Zoom call with me to solve my issues and improve the overall appearance of the app in my store - thanks a lot!

Country Store & Cafe at Timbertrove
Ireland
3 months using the app
Logbase replied December 9, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

December 4, 2025

Extremely helpful and to the point. Rajkumar sorted my complex issue with ease

Newton Farm Foods
United Kingdom
3 months using the app
Logbase replied December 8, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

December 3, 2025

Subiksha provided amazing support during our call. She helped me navigate the pickup and delivery date settings on Pickeasy with no issues at all. The app is very efficient and easy to set up. Their support team is available 24/7, and they respond incredibly fast — exactly what any business needs.

patisserielawrencev
Canada
3 days using the app
Logbase replied December 3, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

November 27, 2025

Manaz ***** - Excellent customer service. Helped me implement features that i had trouble doing. Fantastic cummunication and support. Looking forward to establishing a long term realationship with my other stores!!

Deli Ziosa
Australia
About 5 hours using the app
Edited December 28, 2025

Janini was great! She helped me rectify my issue immediately - great service thank you!

SUSIE K COOKIES
United States
About 1 month using the app
November 22, 2025

Subiksha was very helpful and competent in solving my problems
The pickeasy app also provides me with a feature that is super helpful for my business. Highly recommend

What The Puff!
Singapore
8 months using the app
Logbase replied November 23, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

November 21, 2025

I had some problems customising the app. Manaz spent his time walking me through how to fix the issues and was extremely patient, making sure he answered all the questions that I had. The app is now running on the store better than I had anticipated. The customer service is excellent.

Marisola Parlour
United Kingdom
About 4 hours using the app