Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,331)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

July 7, 2025

Subiksha helped me to solve the issue very quick! She was also very friendly and easy to communicate.

Riso Cake
Australia
Almost 4 years using the app
Logbase replied July 9, 2025

Thank you so much for your support and feedback. It really means a lot to us!

Edited September 17, 2025

Subiksha helped with my query very quickly and efficiently
Especially Farhath!

Fen Farm Dairy
United Kingdom
4 months using the app
Logbase replied July 9, 2025

Thank you so much for your support and feedback. It really means a lot to us!

July 1, 2025

Manaz was wonderful with help in the pickeasy app today! He was able to customize the app just for our store. Thank you!

MidAmerican Beef Co
United States
3 months using the app
Edited November 3, 2025

This application is very helpful for a grocery style store and able to set up with the support team Manaz and Subiksha was amazing help and clearly guided me on how to set up for my store.

The support team helped me again to resolve some issues on the styling of the date picker on both Desktop & Mobile views!

Zairyo
Singapore
4 months using the app
Logbase replied June 30, 2025

Thank you so much for your support and feedback. It really means a lot to us!

June 27, 2025

Barath was so helpful in getting this app set up for a complex use case for pre-orders on our store. Highly recommend.

Wholesale Club Ride Apparel
United States
2 days using the app
June 26, 2025

Manaz was amazing to work with. He fixed my issue plus showed me some other features I was not already using that are great features. His customer service and patience was absolutely great. A pleasure to work with him.

berry kissed bliss
United States
3 months using the app
Logbase replied June 28, 2025

Thank you so much for your support and feedback. It really means a lot to us!

June 23, 2025

The support team are prompt and unbelievably helpful. Always happy to address any issues and even suggesting other ways to further optimise

Outdoor Furniture Warehouse
Australia
About 2 months using the app
Edited May 15, 2026

I had a great experience with the customer service team. The support was smooth, clear, and very helpful throughout.

A special mention to Dhina, who handled our discussion. He was extremely knowledgeable and understood exactly what we needed. He guided us step by step and made everything easy to follow.

What stood out was his attitude. He was patient, professional, and genuinely focused on helping. As a customer, I felt well taken care of.

Dhina & Bharath is exactly the kind of support person you hope to get. I would strongly recommend him to anyone looking for reliable and efficient customer support.

Buy Flower Box
United Arab Emirates
About 1 year using the app
Logbase replied June 22, 2025

Thank you so much for your support and feedback. It really means a lot to us!

June 19, 2025

Very useful app. Also great customer support. Subiksha and Vindu were very helpful in helping me navigate the app

BoE Online
Philippines
15 days using the app
Logbase replied August 29, 2025

Thank you so much for your support and feedback. It really means a lot to us!

Edited December 8, 2025

really i didn't like it all good , but they send delivery information in page order , in wrong place , they don't have any idea to fix it

PBS fleurs
Canada
6 months using the app
Logbase replied November 6, 2025

Hi Kheireddine,

Thank you so much for your feedback. I completely understand your concern about the delivery information showing up under products in the Shopify order page. Unfortunately, this is the only method Shopify currently allows apps like ours to pass delivery or pickup details (such as date, time, and type) from the cart to your orders.

If we remove this data, your customers’ selected delivery details would be lost. That’s why all scheduling apps on Shopify follow this same approach. I truly wish we could customize Shopify’s order page to change this behavior, but it’s currently outside our control.

That said, I’ll continue checking with Shopify for any future updates, and if a better solution becomes possible, I’ll reach out right away. I really appreciate your patience and understanding on this.

Warm regards,
Siva
Delivery – Pickeasy
LogBase