Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,331)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

March 6, 2025

This is a great app. Easy to use and the customer support is superior. I always get a response within 24 hours and the team will join a call with me to show me how to make any changes I cannot figure out on my own. Today Barath helped me fix my shipping rates in just 5 min. What a breeze!

Nuthatch
United States
Over 4 years using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited April 25, 2025

Barath and Subiksha has been great in helping us setting this up

Empty Vase
United States
10 months using the app
Logbase replied March 27, 2025

We truly appreciate your kind review and rating! Your feedback helps us improve and serve you better. Thank you so much! 😊

March 5, 2025

Jenifer was incredibly helpful and patient with all of my questions, not only finding solutions, but explaining the how's and why's behind setting up different functions. Wonderful customer service!

The Tradition Begins
United States
About 1 year using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 3, 2025

Thank you for your help Dhina Logbase,

very good customer service

best regards
socheat

Flower2PhnomPenh
Cambodia
4 months using the app
Logbase replied March 5, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

March 4, 2025

Subiksha is awesome and extremely helpful and quickly setup a zoom call to help with my problem and problem was resolved instantly, thank you so much and great job to Subiksha!

Poh Heng Jewellery
Singapore
7 months using the app
Logbase replied March 27, 2025

We truly appreciate your kind review and rating! Your feedback helps us improve and serve you better. Thank you so much! 😊

Edited March 20, 2025

Setup a zoom call with Subiksha and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Subiksha

The Tart Tin
New Zealand
23 days using the app
Logbase replied February 28, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

February 25, 2025

Excellent Customer Support !! I had a wierd issue come up and contacted support via chat. It was a code issue and cleaned up in less than 5 minutes. Total support call time in chat was about 15 minutes total. Color me impressed.

UPDATE: I had to call again, and Jenifer helped me this time. These folks are just amazing.

Fresh-Food 2U
United States
About 9 hours using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 21, 2025

Had an issue with delivery page, Barath sorted the issue out very quickly for us and got our site working again! Many thanks

Magnolia the Florist
United Kingdom
Almost 2 years using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 18, 2025

Janani solved our issue really quickly - within minutes. Grateful for the quick solution!

Feed My Paws
Singapore
About 2 years using the app
Logbase replied February 20, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

February 18, 2025

The up works as expect but still has place to grow, however support team is on place and ready to answer and help with any questions, special thanks to Manaz Logbase

Miami Bloom Flower
United States
24 days using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.