Order Fulfillment Guru

Great App! Really helps cut time in operational stuff. Love it

This has been a really useful addition to our fulfillment workflow. It makes it much easier to route orders to the right store or supplier without having to handle everything manually. The inventory syncing is also helpful, especially when managing products across multiple stores. Setup was fairly straightforward, and once everything was configured, the workflow became much more efficient. It has saved our team a good amount of time and made order processing much easier to keep organized.

UPDATE 4.16.2025 3 Star -> 4 Star

After running the app with some updates from OFG the app seems to be running much better with inventory syncing. There are still minor things, however the major issues seem to be resolving.

---------------------------------------------------------------------------

UPDATE 3.7.2025 1 Star -> 3 Star

After over a year of working with Kevin they have made some updates to the app, while there still seems to be inventory syncing issues, the app may be on the mend.

---------------------------------------------------------------------------
We have been using the Order Fulfillment Guru app on Shopify for over a year now, and unfortunately, it has been nothing but problematic. The primary issue we've encountered is that the app fails to update inventory levels accurately and promptly. When inventory updates do occur, it can take days for the changes to reflect in the system, which significantly affects our ability to manage orders efficiently and maintain accurate stock levels.

Even more frustrating is the lack of support from the app's team. We've reached out multiple times, but we seem to be constantly bounced around with no clear explanation or resolution. Each time, we're given generic responses and asked to perform the same troubleshooting steps, but nothing ever truly resolves the issue. It feels like we're getting the runaround, and it’s difficult to rely on a service that doesn't provide clear or effective support.

Overall, we are extremely disappointed with the Order Fulfillment Guru app. For a business that relies on smooth and timely order fulfillment, this app has caused nothing but headaches. We hope the developers can improve both the functionality and the customer service, but as of now, we cannot recommend it to others.

This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!

Initially I had difficulty setting up this app to work as I had one parent and 4 child stores to install on and sync settings etc so it would automatically send orders from the child stores to parent and invoice stock purchase back to the child store. I didn't communicate this well enough and didn't therefore get support I thought I would. After some frustration, Claire came to the rescue. At a very late hour(s), she set the app up on all 5 stores, got it working perfectly, and all with a great attitude. The app is amazing. It sends B2C orders back to my wholesale B2B store, turning my B2B store effectively into a drop shipping store. I can't begin to imagine how many hours and work arounds this is going to save me, keeping inventory synced, and stock values in the right places. A very big heartfelt thank you to Claire, and this app truly is an outstanding addition to anyone trying to run multiple stores.