Reviews (35)
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This is now my second install. Works like a dream, as always. Thanks!
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.
Only had this a few days, but it's already helped our customer service so much.. and the support is TOP NOTCH! Love this. Thank you.
Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!
Very useful and easy to set up app. Developer also quick to address change request. Would be great if language editor is provided to allow for phrase editing.
Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.
Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Super easy to install. Took 30 seconds. I love that you can customize the display text the customer sees. Fast support response. A must have for your customers to be able to look up their order status without emailing you everytime.
Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!