Reviews (28)
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I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!
Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good.
UPDATE -----------------
After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it.
My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.
Hi Kakoli,
It is disheartening to hear that the app did not track properly and that you had to contact the support team frequently. I understand the importance of having a functional app and the frustration when it does not perform as expected. The minor delay in updating shipment status has been resolved, and the tracking page now operates smoothly. If you have any questions, please let me know.
Thank you,
Shruti
I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!
Hi,
Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)
Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.
We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.
This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.
We're thrilled to hear you're finding our Hulk Order Status Tracker app useful! It's great to know that you have successfully customized the layout to provide the much-needed order tracking tool to your customers. Your review encourages us to continue developing valuable features that meet your needs. We appreciate your feedback and thank you for this amazing review.
Best Wishes,
The HulkApps team
We were looking for a way to streamline looking up orders as we always get a ton of requests from our customers. A+ 5 Stars!
Hey, fantastic to hear that our Hulk Order Status Tracker has streamlined your order lookup process. Thank you for your wonderful review and the stellar 5-star rating. We're committed to making our app even better and your feedback is highly appreciated. Anything we can do to help you save time and ease your workflow, we're all for it.
From your friends at HulkApps.
free app, really can't knock it! We use it for customers who can't find their emails. very useful tool. www.annalise.co.uk
Thank you for posting a review and we're so happy your experience using our app was great. Let us know if you ever need anything on Shopify.
Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!
We're thrilled to hear that you found our Hulk Order Status Tracker easy to set up and use! Your continued trust and positive experiences with HulkApps mean a lot to us. We strive to uphold this standard and consistently deliver high-quality service.
Remember, our team is always here to give assistance in case you have any queries or need help in the future. Your feedback truly helps us to improve and provide the best possible service.
Thank you once again for taking the time to review our app.
Best Wishes,
The HulkApps Team
It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!
We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!
Best,
The HulkApps Team
