O: Auto Tag Order & Customer

Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!

We need orders to be tagged from a specific shipping method at checkout to trigger a 3rd party email sequence. We found this app and Andy assisted with the workflow and it works flawlessly. Highly recommended with a wonderful support team that will walk the extra mile to assist you.

My first impression of the app interface and the customer service has been excellent. I already have a tagging app in place and although it is good the customer service is terrible. I read a lot of the reviews for this app and the feedback on customer service is good and my own experience backs that up. This is very important to me.

The changes that were made are great, it really upgraded de app. But our business is in Chile, everything is in spanish, including the information we need to tag and all of the words that have accent marks or the letter "Ñ" (very common in spanish and names of chilean cities) dont get the rcorrect tag or don't tag at all. Changes in that matter will benefit all of your latinamerican users

For a while, I was looking for an app that could automatically tag orders that DO NOT CONTAIN a specific product. When I tried Order Tagger by Omega, this "negativ filter" was not available but I wrote to Omega Theme and they helped me with my specific request by adding this new feature to their app.

I had a very good service and I am happy to finally have an order tagger that suits my needs!

Really responsive and helpful in getting our initial flow set up. This solves a huge problem where we could not filter our orders by product type. That is now resolved! The only downside I see is that these tags do not seem to retroactively populate, however, having the larger issue resolved is definitely the priority and we are extremely satisfied with the simplicity and effectiveness of the app.

I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.

When I first tried the app it was missing a function I needed to tag one specific thing. Other tags I needed were working fine but I needed it to do this one specific tag. They proceed to add the function to the app to make it happen and now everything works great! Been using the App for a few years now with no problems. These guys are always there to help with any issues should they arise. Highly recommend! - Marc G

I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.

The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.