Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 16, 2024

OrderCup, is an amazing platform,easy to navigate, fast response from the IT team. They always there to support you!
The team, fast response gives you the reassurance you won't be waiting for days to resolve an issue.
For the las 3 years I have the pleasure to have Ed helping us.
Ed, is very knowledgeable, hard working, well respected.
Ed, thank you so much for making my life easier running my company.
Once again today you made our day.
Big thanks again! from the Camel Glow Team

Camel Glow
Canada
Over 3 years using the app
December 12, 2024

Awesome app for a small type business, helps greatly with fulfillment and most important, amazing support team!

Blondo US
United States
About 7 years using the app
November 13, 2017

We have used this app since the start of our ecommerce business in 2012. They have worked with us through our growing pains and now help us to manage 6 channels including 3 Shopify stores, 2 Etsy stores and an Amazon Store. We also integrated with Volusion and Ebay when we were selling on those platforms in the past. At one point we were shipping a lot internationally and their pre-filled custom declarations were especially efficient and helpful!

Ed and Aloke are always willing to answer our questions about well, some very unique issues. Many of our feature requests have turned into features. Ten stars!

Air Plant Shop
United States
About 2 months using the app
May 15, 2014

Very useful app with great customer service. A "must have."

Archer Adams London
Ireland
12 months using the app
August 21, 2017

It has been a great experience working with the OC team the past 3 years +. The team members I have contacted with most are Ed and Aloke. They are prompt to response to my Qs and help me whenever I needed help. They sure are professionals and knowledgeable in their system.

The OC system has also saved us money-often times, their rates are much better than my own carriers’ accounts. And the monthly fee they charge is very reasonable.

So, overall, we are very happy that OC is our shipping partner.

Thank you OC team!

Anny

Eighth Generation
United States
About 4 years using the app
March 30, 2017

Not only is the app amazing and does far more than expected, but Ed (OrderCup support) was super generous with his time to walk me through the entire app. He spent over an hour on the phone with me ensuring that my printers were set up properly and that all my shipping boxes were configured in the system. He took me through all the features and explained how they could help make my store more efficient. Great app and great staff! Wishing all developers were like this ...

Clearview Butterfly Zoo
United States
3 days using the app
May 6, 2016

Awesome app. They have the best customer service staff ever!!!! Highly recommended!

Craftshack
United States
Almost 3 years using the app
April 8, 2016

Really great app and fast customer service! Thank you for all your help Order Cup Team!

Icenfire
Canada
About 2 months using the app
February 25, 2016

We LOVE this app, you will too!

Supplementsource
Canada
About 1 month using the app
February 22, 2016

Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.

Waxwork Records
United States
Over 1 year using the app