Ordergroove Subscriptions

Stumptown Coffee has been leveraging the Ordergroove platform since June of 2021 after six years with our former vendor. Modernizing the subscription experience we provide for customers via Ordergroove has led to a sustained increase in net subscriber growth and significant churn reduction for our coffee subscription business. Not only are we impressed with the platform itself, but the team behind Ordergroove have been solid partners every step along the way. Highly recommend!

Subscriptions are a relatively new program for Kodiak. We originally signed on with a competitor and had many challenges getting the program launched and configured properly. Making the switch to Ordergroove was a great decision for Kodiak. Their support throughout the set up and post launch have been so helpful. They continue to help us optimize our program. The team is always there to offer valuable recommendations and new tools to further enhance our subscription program.

We have found OG to live up to its promises to reduce time and simplify processes surrounding the inherent complexities of any subscription program business - without hesitation would encourage consideration of their services to see if there is a mutual fit. They specifically take time to ask the hard questions about how any business is managed so they recommend solutions that fit the business.

Been pretty happy with Ordergroove since launch, overall the solution has fit our needs and growing subscription business. I'm going to say that one area of improvement would be the level of integrations they have with other SAAS solutions as Recharge has a ton more right now. They have come out recently with pretty robust solutions with Klaviyo which I am excited to test with the team

Ordergroove is an incredible subscription platform that has had a remarkable positive impact on our business. Not only does it offer revenue-boosting features and progressive discount capabilities, but their merchant success management and technical support is exceptional. The platform is user-friendly and the support team is knowledgeable and always ready to assist. Highly recommend.

Equator Coffees utilizes Ordergroove to manages our subscription business and couldn't be happier with the platform. The integration with Shopify is seamless and more than anything the team and support we receive from Ordergroove has allowed us to incrementally improve our customers experience and grow our subscription business.

The level of support we've received from the team at Ordergroove has been top-notch. Pre-launch, our implementation manager, Mike, was extremely supportive in trouble-shooting all tech issues and since launch, our customer success manager, Valerie, and the OG customer service team have been super responsive and helpful.

Ordergroove Subscriptions has a very good integration with Shopify, it is easy to use has a lot of features and are constantly releasing improvements to the app. Additionally, they have a great and responsive support team that work with us to help us solve problems and achieve our business goals.

Ordergroove has helped us scale our subscriptions significantly in the year that we have been on their platform. We have been able to offer more control and flexibility to our customers and create a better subscription experience all around. They have been great partners!

The Ordergroove team has been one of the best technology teams I have ever worked with. They were able to helped us meet our (very aggressive) deadlines to implement subscription services within Shopify and the responsiveness to questions and support issues was stellar.