Reviews (52)
Refine
-
By rating
The app is nice and has a lot of designability which I liked a lot.
HOWEVER, the app doesn't correctly print packing slips when shipping out items from the same order but on different days. It will only print the first packing slip (in my case for digital downloaded training videos) but will not print a packing slip for the physical goods I shipped later from the same order. Tech support seemed to have little comprehension of my language nor much interest in helping when trying to get a remedy. ALSO, the refund template does not function properly. The refund amount DOES NOT show up on the document making it worthless.
I used this app to help me create an order form with all the details needed through the order fulfilment process between different departments in my factory. The highly customizable layout enabled me to give certain data or variables custom labels to facilitate internal communication. Moreover, my special requests that weren't available in the customizable options were done promptly by the amazing and helpful support team.
Thanks for choosing Ordersify. We really appreciate you taking the time out to share your experience with us.
We hope you have a good experience. We always strive to keep improving the service to ensure that it will meet your expectations.
Please contact us anytime you need our help.
Best regards,
Lucy
Exactly what I needed to make my invoices look professional. I asked the developers to make some adjustments to the layout to better suit my needs and they were implemented within hours. Very pleased. Thank you.
The customer support team for this app is amazing. I had a personal request, sent it over, and they knocked it out and got it back to me. Great app. Great team. We use it every day to fill orders on the shop floor.
Cant ask for more , very helpful team and amazing app ,
i had issue showing the exact unit weight in 0.00 g format , i have contacted shopify support and other 5 apps developer no one solve my problem until i found this App Thank you Andy .
Your kind words warmed our hearts a lot 💕.
We are so happy to hear such wonderful words from you. It has been a pleasure taking care of your site. Thank you so much!
Hope we will continue our communication in a fruitful way. Please contact us anytime you need our close assistance via 24/7 Livechat window. We're really looking forward to your next visit!
Best Regards,
Linda
This app is the best of all shopify to be able to automate your invoices, actually I am Spanish speaking, and anyway, the customer service of this app is the best I have ever seen, congratulations! The app is very good and above all the customer service, I have contacted them and practically in minutes, they have resolved all the doubts and solved the problem. I recommend it. One of the best free apps without a doubt
We had an issue with downloading and printing our orders so contacted the Ordersify help desk via the online chat and our problem was swiftly responded to with comprehensive instructions to follow and the situation was rectified very quickly and professionally by the efficient staff. Thankyou!
We really appreciate you taking the time to share your feedback on our services.
Feedback like yours elated us and makes all our efforts to provide excellent support worthwhile. We are always here for you whenever you need our help.
With gratitude,
Linda
Great app, easy to use and already so functional in its free version for invoices/receipts needs. Will defo explore more about the premium features. Special thanks to the customer care service team, Andy, for providing efficient solutions in the shortest time and with full transparency. Much appreciated.
Thank you so much for the kind review. We really appreciate you taking the time out to share your experience with us.
If you have any other questions, feel free to ask us at support@ordersify.com
All the best,
Lucy
I was skeptical but so far so good! Easy to customise and at this point I think that it was definitely worth the effort of setting it up. It looks professional and it allows decent invoices to be sent to customers which means that we no longer have to waste resources by printing and shipping them with the orders.
Update : I was contacted several times to resolved the error message. There is a bug that you can only print 10 orders at a time. When that is resolved, I will change my review.
I really wanted this to work but I kept getting an error messages. I did write support three times with no help. Maybe I'll try again when they get the bugs worked out.
I'm so sorry about your inconvenience. I tried to contact to you but I didn't get your response 5 days ago. https://prnt.sc/tqawla
Can you double-check your email? I contacted to you again. I contacted via sales@modemotif.com and Facebook.