Reviews (686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.
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Easy to install, customer service answered quickly to make the widget compatible with my theme and the best part is that they have a free plan, so if you are a small business you can try it out before paying a fee if you don't need to send many notifications/month. Highly recommended!
I really like this app. It's one of the most simple and straight forward apps we have. It's easy to use and actually does what it's supposed to which is unusual for Shopify apps. We have had some things that have needed sorting out by support but generally these have been dealt with fairly quickly. I am aware that the support team is very small so things might take a bit longer but then the app actually works so it's worth waiting for! Definitely recommend.
It's fantastic to hear that you enjoyed our app and our service. Our entire team would like to thank you for taking the time to share your view on our service.
We treasure any wonderful compliment you've bestowed upon us! Thank you once more, and best wishes!
Sincerely,
Linda
We removed the app but it still sent a spam back in stock email (their demo product) automatically to all our customers!
Edited Review- I was having issue with the "Notify Me" button coming up on products where inventory wasn't tracked. And I was also having issues with the Coming Soon and Pre-Order features. I emailed multiple times and was pretty frustrated after 2 weeks of no one answering but finally today Andy came on and we went back and forth through emails a few times until all my issues were fixes.
The app is really great and was exactly what I was looking for, the lack of the 1 star is just for the initial slow response from customer support.
If you're having issues keep messaging and someone will eventually get back to you!
We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :)
Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.
Kind Regards,
Linda
great app. works smoothly. quick replies from customer care while setting up.
please add a whatsapp option also. It can change the game for you.
Thank you so much for your feedback. We are so happy to hear such wonderful words from you. It means a lot to us.
We always strive to deliver the best service to our beloved customers. Therefore, your feedback is a great motivation for us.
Please feel free to contact us if you have any further questions.
Best Regards,
Linda
We have been using it for a long time, and we really like it and all the different functions! When needed, the support was super quick and more than helpful, thanks Andy!
Received super fast help! This app helps tremendously with my store but notifying my customers when products are back in stock. I also like that I am not forced to choose a subscription. The free version suits just fine!
Thank you so much for the review.
I am glad to hear that you are having a great experience with Ordersify.
We are always happy to assist. Please do let us know if there's anything we can help with in the future.
Best Regards,
Linda
The app used to work well, but not anymore, I've no idea when it started broken and not able to send any email notificaiton. I raised 3 request after has no replies at all after 4 days, so we have to migrate to a different solution.
so far PreOrder Globo seems working well with us, it supports Back In Stock notifcation and also PreOrders.
On behalf of the Ordersify team, I want to thank you for the great review and the lovely words. I'm so glad we were able to help you to make you satisfied. And I'm also happy that we were able to help you resolve your problems.
Thanks for placing your trust in us and your willingness to share.
Please feel free to contact us if you have any further questions.
Best Regards,
Linda
Great customer service, that's both fast and helpful. I would definitely recommend this app to anyone looking for a back in stock function.
Edit Jan '24 - Just adding on that I've been using this app for the last few months and it's been great. A really worthwhile addition.
Edit Sept '24 - Again, only good things to say about this app. Super quick and helpful customer service
Great words by the great customer, thank you a lot! We are happy to read it.❤️
Please don't hesitate to contact us via email or Live chat window any time you need.
Best Regards,
Linda
We’ve been using Ordersify for Back in Stock alerts and the support team has been consistently wonderful. They’re quick, helpful and genuinely lovely to deal with, which is why I’m giving five stars. The only thing I’m still hoping for is the ability to edit our own email templates without needing to request changes. Once that capability is available it’ll feel like a true five-star experience across the board.
Thank you a lot for your rocking review. We're happy to hear that you're loving our app & support.
Please don't hesitate to drop us a message anytime if you need any more help.
All the best,
Lucy
