Reviews (687)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.

April 16, 2021

Quick response time for customizations! Does exactly what we need allowing us to notify customers individually or en masse when a product is back in stock.

XtremeMats
United States
About 20 hours using the app
Ordersify replied April 16, 2021

Thank you so much for this wonderful review. What you think of us is very important and every day we work to improve and deliver the best service to you.

Please reach us anytime for any issues.

All the best,

Lucy

March 29, 2021

I love this app; a few people already signed up for restock alerts and I just recently installed! The customer service is also very helpful and respond fast!

Her Juice Bar
United States
4 days using the app
Ordersify replied March 29, 2021

Thank you so much for your review - really appreciate it. It makes us really happy to know you are enjoying our app and our service.

Please do not hesitate to contact us to get more support.

All the best,

Lucy

March 18, 2022

The ordersify team is professional, prompt & helpful (100 star review). Keep up the great work! i look forward to working with the team for future projects.

EMERALD X SIN
United States
About 1 hour using the app
Ordersify replied March 18, 2022

Your kind words warmed our hearts a lot. 💕

We are so happy to hear such wonderful words from you. It has been a pleasure taking care of your site. Thank you so much!

Hope we will continue our communication in a fruitful way. Please contact us anytime you need our close assistance via 24/7 Livechat window. We're really looking forward to your next visit!
Best regards,
Linda

Edited March 20, 2021

Awesome app, excellent service! We had an issue related to our theme, and they helped us out perfectly. Very professional customer service. Highly recommend!

Bay Vape
Canada
4 days using the app
Ordersify replied March 20, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Please do not hesitate to contact us via email if we can be of any further assistance.

All the best,

Lucy

January 12, 2022

I used this app and it’s so great! The setup is pretty easy and if something doesn’t work with your theme or coding, the customer support is there to help you

FemmeFatale.Boutique
Canada
2 days using the app
Ordersify replied January 12, 2022

Thank you very much for leaving such good feedback for us.

We are happy that so you’ve had a great experience with the Ordersify app. The whole supporter's team is working hard to deliver the best possible service to you.

Have a good day. We're looking forward to your next visit!.
Linda

March 23, 2021

great app! i also asked for help with putting it in my website and the team were so fast in responding and sorted it out within an hour. great customer service.

HIPTEASE
Australia
About 7 hours using the app
Ordersify replied March 23, 2021

Thank you so much for your review. It makes us really happy to know you are enjoying our app and our service.

Let us know if there is anything else that we can help you with.

Best regards,

Lucy

April 19, 2021

This app does exactly what is says and with flair. Great customer service and product overall. Thanks to Andy for quick replies and sorting out all the issues.

Asian Souq
Oman
1 day using the app
Ordersify replied April 20, 2021

Thank you so much for your review. It is so motivating and we will try our best to deserve your expectation.

Please feel free to contact us anytime you need help.

Best regards,

Lucy

June 8, 2022

Great customer support! Very responsive to any issue. This app also has great features like the ability to turn off the notifications on certain collections. A+

Fenix Lighting
United States
7 days using the app
Ordersify replied June 9, 2022

Thank you so much for taking the time to leave a great review! It drives us to deliver the best product and effective solution for valuable customers like you.

We are so glad for our team to work with you. Please don’t hesitate to reach out to us via email or live chat channel if there is anything else we can help you with.

We will be happy to assist you.
Best Regards,
Linda

March 2, 2023

I had a problem with how the Back in stock button appeared on the store and Andy was quick and prompt in addressing the problem and fixing the issue. Thank you!

The History List
United States
21 days using the app
Ordersify replied March 3, 2023

We appreciate you taking the time to leave us a 5-star review.

It motivates us to work hard and efficiently for every customer. Please do not hesitate to contact us. We are available to help you.

Best Regards,
Linda

May 20, 2023

Requested assistance with set-up and the support team reached out and took care of the request very quickly.

This is a 2nd store where we installed this app!

Medical Store
United States
About 24 hours using the app
Ordersify replied May 26, 2023

Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team!

If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.

Best Regards,
Linda