Reviews (688)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.

Edited July 30, 2024

I HAVE BEEN WAITING FOR SUPPORT FOR OVER A WEEK.

IF YOU'RE PLANNING ON USING THIS APP I WOULD TURN RIGHT AROUND FIND A NEW ONE.

TRASH.

Ideaure
United States
Over 2 years using the app
Ordersify replied July 27, 2022

Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is excellent. «3

All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)

Once again, thank you so much for your kind review, it means a lot to us!
Please contact us again if we may help you with anything else:)

Best Regards,
Linda

January 28, 2026

Una muy buena atención al cliente. Respuesta rápida a mi consulta y solucionado en menos de 24h. Lo valoro en 10 de 10

The Amisy Company
Spain
Almost 4 years using the app
October 30, 2025

We are really impressed with the Ordersify support team! They replied incredibly fast and fixed our technical issue immediately. Their communication was clear, helpful, and efficient.
Thank you for the great service!

Pascuali
Germany
Over 1 year using the app
October 2, 2025

The app works perfectly and the support is absolutely lovely, very helpful !

Les éditions Bookmark
France
7 days using the app
August 30, 2025

Great customer support, the plugin is super easy to use and almost everything important is customazible

JoDi Shop
Germany
4 days using the app
May 16, 2025

Alles top, schneller Support!

Silver Circle
Germany
Almost 3 years using the app
March 12, 2025

Service client très réactif

Kidiwi Handmade
France
Almost 4 years using the app
Edited October 6, 2025

Excellent customer service! Responds within minutes and takes care of the issue immediately.

Lanserhof Shop
Germany
About 3 years using the app
September 8, 2024

They integrated the restock alerts within few minutes in my shopify shop :) even on a SUNDAY! thank you so so much!

ruru. studios
Switzerland
Almost 2 years using the app
August 24, 2024

Great app and very good customer service. They fixed issues efficiently and quickly.

Verti Call
Canada
About 2 years using the app