Reviews (687)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable, must‑have tool for back‑in‑stock and waitlist alerts that “does exactly what it should.” It helps recover lost sales, drive repeat purchases, and prioritize reordering with variant‑level insights and thresholds. They like the customizable buttons, emails, and layouts, plus strong features on the free plan. Setup is easy, and support is fast, proactive, and helpful with installation, theme fixes, and customizations.

April 19, 2021

The app was easy to install and when I encountered a minor problem (I wanted to use a special feature), they responded quickly and fixed it asap (excellent customer support). I'm amazed that this app is free, but glad it is, as it's perfect for my needs.
One of things I like is how well it integrated with my shop and looks like it's a part of it.

Momo Monster Co
Canada
2 days using the app
Ordersify replied April 20, 2021

Thank you so much for this wonderful review. What you think of us is very important and every day we work to improve and deliver the best service to you.

Please reach us anytime for any issues.

All the best,

Lucy

September 30, 2022

We found a problem with suppliers from the Far East (Not unusual now). Our Sales but NON TEC team downloaded 'Back in Stock' and Andy held our hand to sort the site button and email verification. The basics now work and our customers are not left completely 'hanging'. The TEC team can refine in due course but we got great assistance from this apps support. Thank you Andy

ET Bikes.co.uk
United Kingdom
About 2 hours using the app
Ordersify replied September 30, 2022

I'm so glad to hear that you were satisfied with the support you received from Andy! Thank you for your kind words :)

If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.

Best Regards,
Linda

March 24, 2021

Surprised that this app is free considering capabilities and customer service. The team quickly assisted in helping make sure it was able to integrate with our theme while custom coding to ensure that it was possible! App has easy customizable options so it looks more on brand for our storefront. Beyond impressed and excited for customers to use the "notify when available" button now.

HMNKIND
United States
7 days using the app
Ordersify replied March 25, 2021

Thank you very much for this generous review. It makes us really happy to know you are enjoying our app and our service. It is our goal that you are always happy with Ordersify quality.

If you have any questions or concerns, feel free to ask us support@ordersify.com

All the best,

Lucy

Edited April 21, 2021

I use this app because on my old platform I found the low stock notifications so efficient and was disappointed to see this isn't a feature of Shopify. That was until I found Ordersify. It's so easy to add but I did email to get some things integrated. WOW, I'm blown away by the service from CS and Andy. Within an hour my request is being actioned. Thank you so much Andy and Ordersify.

OHVERLEE
United Kingdom
About 4 hours using the app
Ordersify replied April 22, 2021

Thank you so much for your generous review. It really encourages us to keep providing the best quality services to all of our customers.

Please contact us anytime you need our help.

All the best,

Lucy

January 12, 2022

I've shifted from custom orders to only having made stock on my website. I wanted to have an easy way for customers to let me know exactly what they want without paying through the roof. The integration was SO easy and very customizable. I opted for the free to test it out. It's late and the customer service team had the button on my page integrated in minutes. I haven't used it for long, but I'm really happy so far.

Ocean Peak Designs
Canada
29 minutes using the app
Ordersify replied January 12, 2022

Thank you so much for your feedback and support!

We are glad to hear that you are happy with Ordersify.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Best regards,
Linda

April 3, 2023

Ordersify's app has been an incredibly helpful addition to my website's inventory management system. The 'Back in stock - out of stock' feature was something I had previously encountered as a customer, and I was delighted to find it available for my own business. The Ordersify team's responsiveness and step-by-step guides have also been invaluable in troubleshooting any issues. Overall, I highly recommend this app to anyone looking for a reliable and user-friendly inventory management solution.

DORRR Workroom
Canada
About 7 hours using the app
Ordersify replied April 3, 2023

We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰

So delighted to know you're pleased with our app features and our helpful customer service.

Please feel free to contact us via email and Livechat channel whenever you need a hand.

Best Regards,
Linda

Edited March 14, 2023

The install for the out of stock part of this app went well. They were responsive and helped me get set up quickly. It is working very well. I had some initial trouble getting the coming soon to work but they resolved that issue as well and helped to hide the countdown timer for me since we did not wish to use that.

Overall I feel this is the best app for back-in-stock notifications and coming soon. I looked at several and this app seems to do everything we need for a very affordable price. I wish the coming soon allowed you to subscribe people like you can do for out-of-stock/back-in-stock but it at least disables the button and I have embedded a form to capture a waiting list.

I am looking forward to seeing if this helps us build our waiting list for our new products prior to launch.

Dog Quality
Canada
3 months using the app
Ordersify replied March 15, 2023

Thank you for choosing our app and putting your trust in us. 😊

We are grateful that our team could be of service to your business.

Your generous words keep us motivated and help us continue to deliver great support seamlessly. We are here anytime you need.

All the best,
Linda

Edited August 8, 2023

The app is working like clockword, easy to set up and provides great value for our customers! We have been great fans so far.

We had some trouble exporting the notifications. After posting our issues here, the support reached out and helped us immediately.

Maison Baum
Germany
Over 2 years using the app
Ordersify replied August 11, 2023

Thank you for spending your time for such wonderful feedback. It really made our day!

It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better.

If there's anything you need help with, just let us know. Happy to help out in any way we can.

All the best,
Linda

Edited October 24, 2023

The support used to be good, but I'm not getting an answer to my question for almost a month. Nobody responds.

And the feature set, UI & UX haven't changed in over a year.
Confusing to use, honestly.

Nayaa.de
Germany
12 months using the app
Ordersify replied September 5, 2022

We are grateful that you trust Ordersify app and let us accompany you in your business. Thank you very much for your support.

Your feedback gives great meaning to all our efforts and empowers us for new goals and achievements.

May you need further assistance, please contact us via our live chat or email. We always appreciate you!

Best regards,
Linda

November 3, 2022

I found myself installing this app on several shops and the configurations never work at the very beginning. You have to contact the support, create an account for them and wait for these bugs to be fixed it. I highly reccomend NOT TO USE this app.

Paris Texas
Italy
20 minutes using the app
Ordersify replied November 3, 2022

Hi Giulio

I'm Andy from the Ordersify team.

I'm so sorry about the bad experience you had.

I have just checked your shop, and I see that you forgot to turn on floating and inline button.

Can you approve our collaborator account? I can help you to set up our app correctly on your shop.

Best regards,
Andy