SC AI Order Taggers

SC AI Order Taggers

Reviews (220)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for automating order tags and saving significant manual work. They use flexible rules to sort and prioritize orders, improve fulfillment, power reporting, and trigger marketing/email flows. The backdating feature is praised for quickly organizing historical orders. While setup can take some effort, merchants say it runs reliably in the background and frequently commend the fast, proactive support team.

February 14, 2019

Super easy-to-use app with great customer support. Really happy with this app so far (the best and most effective Shopify app I've used so far - and I've used a lot).

Lazy Flora
United Kingdom
9 days using the app
July 26, 2022

The App was confusing at first, but Customer Support was super amazing and helpful. They provided detailed information and solutions to work through the bugs. Thank you!

My Bougie Bottle
United States
5 days using the app
Shop Circle replied July 26, 2022

Thank you for your amazing review! You def made our day and we're so glad to hear that our customer support team was there to help you with some bugs and questions! Please reach out if you need further support, we're listening 24/7 😊

Have a lovely day,
Customer Success Team I Shop Circle

October 25, 2021

This app has helped massively towards saving time filtering our orders. Any query we've ever had has been answered in a timely manner. Customer service and app both A++++

UK Custom Plugs
United Kingdom
Over 1 year using the app
Shop Circle replied October 25, 2021

Hi Matthew, thanks for the kind review. It's been a pleasure helping you set up workflows to apply Order Tags based on variants and item quantity. Great to hear how the app is helping you. All the best!

March 15, 2017

Sam was super helpful with the setup. This makes organising packing jobs between different departments of our business extremely easy - don't know what we'd do without it!

Church Farm Store
United Kingdom
5 days using the app
March 5, 2020

We use Order Tagger in almost all scenarios in which we need to tag products. It is very simple to use and if troubles comes up their support is always fast and brilliant.

MollyogMy.dk
Denmark
6 months using the app
Shop Circle replied March 5, 2020

Thanks for the great review! Great to hear Order Tagger is helping you to manage your orders based on the products purchased!

October 27, 2021

One of the handiest apps I have ever used. Has allowed us to automate many previously manual tasks, all triggered by tags, added by Order Tagger. The support is great too!

Restaurant Equipment Online
Australia
4 months using the app
Shop Circle replied October 27, 2021

Hi Matt. Thanks for the super review. It's great to how Order Tagger is helping with your automation. It was a pleasure helping you ensure the workflows were applying the tags you required. All the best!

July 1, 2019

Great app! made sorting through orders so much easier. Being able to tag our international and express orders as well as gift cards makes processing orders a little easier.

Wilson and Frenchy
Australia
2 days using the app
November 19, 2018

Perfect app for automatically adding tags to Orders. I used it to tag orders with different shipping methods, and it was setup and working within 5 minutes of the download.

JCG Apparel
United States
About 2 months using the app
October 18, 2022

The perfect tool to tag subscriber customers, pulls from recharge and gets all the right data. Customer support is PHENOMENAL. They helped to set up my flows. Very impressive.

Golden Steer Steak Company
United States
About 6 hours using the app
Shop Circle replied October 25, 2022

Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

Our support team is always here and ready to assist you 😊

Have a wonderful day,
Customer Success Team I Shop Circle

April 16, 2020

While I was paying for this app, they shut off access to the dashboard for an upgrade. My business relies on this app and I wasn't able to manage orders because of their actions.

Threes Brewing
United States
20 days using the app
Shop Circle replied April 16, 2020

Thanks for your review Jared.

As you mention, we are in the process of switching over to a brand new version of our app, however, your existing orders were still being tagged as per the rules that you had set-up.

We emailed all Merchants about a week ago regarding the change. We also emailed again yesterday highlighting that the upgrade was about to begin.

We also placed a very visible notice on the app which you will have seen when you tried to login to the app. It would have informed you that your app was running normally, but to get in touch with us if you needed any new rules to be created or existing rules edited during the migration process.

We responded 3 times to your emails and also prioritised your migration, which we completed about an hour ago.

We’re sorry that you are unhappy, but I’m really not sure how much more we could have done to inform you that everything was ok and that we were here and available to help. We are still here and available to help.