OTP+ Phone, SMS & Social Login

I reached out to support because the OTP widget was overlapping with a banner on our mobile layout. They didn't just tell me to adjust my CSS — they looked at my actual store, identified the conflict, and suggested a specific fix. Response came back within a few hours on a weekday afternoon. I was genuinely impressed.

Our custom theme was pushing the OTP widget below the fold on mobile and people were missing it entirely. I reached out to support expecting a generic CSS answer. Instead they pulled up our actual storefront, identified the exact div that was causing the layout shift, and sent me a three-line code snippet. Widget moved to the right spot on the first try.

Wanted to share one OTP+ account across US and Canada Shopify stores. Support explained each store needs its own installation but showed me how to replicate configuration between stores using the settings export. Set up the second store in under five minutes with identical settings.

Our accessibility audit flagged missing aria labels on the OTP input. Support confirmed the issue and pushed a widget update within the week that added proper aria labels, keyboard navigation, and screen reader announcements. Our next audit passed clean. Responsive to accessibility concerns without pushback.

All I can say for now is that this was the easiest install ever! It’s so simple to navigate—clean, straightforward, and nicely designed. I just wish I could preview what it looks like right after installation to see exactly what my customers will experience. I'll be back in the next week or two for a full update.