Reviews (572)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a time‑saving “set‑and‑forget” tool for automating social posts, collages, videos, and promotions across multiple networks. They report more consistent posting, higher engagement, traffic, and brand awareness, and find it easy to use even on the free plan. Auto‑posting features like Media Auto Post and SmartQ are praised as reliable, and support is described as fast, responsive, and very helpful.

January 30, 2020

Fantastic tool saving your time. Easy to use and plan. The only feature I would improve is to make possible in autopilot to post e.g. once or twice per week not only per day.
Aside of that I very much recommend it.

Suits District
Ireland
10 months using the app
March 27, 2022

Even in the totally free version this App is very helpful to get a basic, daily Social Media Posting on Facebook and Instagram. Good personalisation helps to get found and match your desired corporate needs. THANKS.

Style4-Nature
Germany
Over 1 year using the app
October 5, 2018

This is a great and easy to use app. It helps save us so much time with the entire social media platform. It is full of ideas to make promotional emails, and great ways to show off your product. Love this product.

Kinder Kouture
United States
3 months using the app
January 29, 2019

I used this app to connect social media utilising automatic posts. I have not had any problems. Receive regular emails and reminders to post. You can choose products, time or day to post. It’s all up to the shopify owner.

Revive Wear
Australia
About 1 month using the app
Edited April 1, 2021

I used this app to help me post on Facebook. I like how the post is prepared for me. The app is very user-friendly. The notifications are very helpful when it's time to remind you to post. You can also use the app for your Instagram post

Lua leave Us Alone
United States
About 1 month using the app
January 25, 2016

This app is quickly becoming one of my favorite apps. It's taking the stress out of posting to my numerous social media channels and I no longer feel like I've forgotten to post to some of them. Really wish could rate it more than 5 stars!

Ikumba Shops
United States
4 days using the app
January 3, 2020

I used this app to help me post to social media. It's great for that, and saves me a ton of time. Support has been responsive too. The fact that collages, stickers, video, gifs and shout outs are available pretty much puts it over the edge from good to very good. Keep up the great work!

Raggzz Custom Styles
United States
11 months using the app
July 30, 2021

I used this App to automate post on Facebook and Instagram and it is really great. I can concentration on building my business and don't have to worry about what I should post and when. However I also take advantage of manually posting and scheduling post for what ever times I want. I would recommend this App to anyone who is looking to grow their business. Since using the App I have seen more traffic coming through my store.

Scarlet Bloom
United Kingdom
8 days using the app
Outfy replied August 12, 2021

Thank you 'Scarlet Bloom' for your positive encouragement and supportive up-vote. It pleased us very much to help you grow your business.

A good review is a sign that we are doing our job well. It drives us to aim higher. Please don't hesitate to reach out for any assistance with Outfy at hello@outfy.com

May 11, 2023

Not impressed. Wanted to give this a try so I could worry less about making posts and focus more on other parts of my business...but it just got me worrying more about my posts. If you care about the quality of your posts at all I do not recommend Outfy. I signed up on Tuesday and by Wednesday before I set up anything- I had already unknowingly made about 6 posts, some on Facebook, Instagram, and Pinterest with a few more scheduled, (not by me) in just a few hours! It would have been nice to receive some kind of email or notification before posts got sent out for a final review. The posts were thankfully acceptable, but didn't always frame the picture very well and often used generic and kind of lame descriptions, like "Check out these 'awesome' _____." Outfy needs to let me set up the schedule and what kinds of posts I want put out before it just starts throwing crap against the wall without asking.

If Outfy wanted to improve, they should also allow more control for what media the smart poster selects from and they desperately need to update some of their templates. You can upload media, but from what I've seen it doesn't pull from those pictures to create posts, you have to create those manually. My store only has 3 products and by day two of automated posts it had already started repeating pictures. The collage templates were actually alright, but the Gifs looked atrocious and don't get me started on the videos- pathetic (choppy, outdated graphics and text, slideshow quality, way too long.)

Just remember this red flag. If a business pushes you to subscribe before you've had a chance to try the free trial, it knows you'll unsubscribe and just wants to make a quick buck. Avoid Outfy until they get their act together or just try elsewhere. I'm personally thinking of a more hands on approach and using Canva for inspiration. If you want something done right sometimes you have to do it yourself.

The Blocksmith Shop
United States
1 day using the app
Outfy replied July 12, 2023

Thank you for taking the time to provide your feedback. We sincerely apologize for any negative experience you had with our service. We would like to address your concerns and offer some clarification.

Automated posts: We apologize for any confusion during the setup process that resulted in posts being published automatically. Please note that Outfy does not post anything on its own. We provide a default SmartQ setup while setting up a new account for the convenience of our users, but we always seek their consent before activating the default SmartQ.

Text with the Post: Our platform provides a wide range of customizable templates, allowing you to add your own text, descriptions, and hashtags to make each post unique and less generic. Furthermore, you have the flexibility to create and incorporate your own templates alongside the system-generated ones. Additionally, we offer the option to associate templates with specific categories for more targeted messaging.

Post quality: We take the quality of our templates seriously and continually strive to improve them to enhance the user experience. While template quality is subjective, we receive positive feedback from the majority of our users who appreciate our templates. However, we genuinely value your feedback on this matter and encourage you to share any suggestions you may have for further improvement.

Media selection: While our users can upload and use their own media for manual posts, our current SmartQ feature does not automatically select uploaded media. However, we are actively working on enhancing this feature for future improvements.

Subscription: We offer a 7-day trial period for all new users to evaluate our service before subscribing. Additionally, we provide a free forever plan that allows users to post to social media accounts and access limited features.

We sincerely hope that we have addressed your concerns and look forward to having you back on Outfy.

December 11, 2021

I use this app to help me with stay current with my social media. I really appreciate the variety in the content.

The Perfect Lemonade
United States
4 months using the app