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No support! No service!
Sometimes people forget that the best advertising is word of mouth!
Also, after this review they asked us to change it and modify it! Good or bad Outvio must accept the opinion and try to improve services! Speaking as the owners of truth is not what a client wants to hear!
Hello Rita,
We’re genuinely surprised by your review.
Throughout our entire collaboration, our support team responded to every single message: often within minutes or hours, and even after your subscription had been cancelled. From the beginning, we clearly explained that the issue you encountered was due to a Shopify store configuration, something Shopify themselves later confirmed.
It’s unfortunate that, despite our consistent support, you’ve chosen to leave a review stating “No support! No service!”—a claim that simply doesn’t reflect the reality.
You used Outvio for nearly two years without issues, and now blame us for a problem caused during your migration to Shopify. An issue that, as explained, had nothing to do with Outvio, but rather with how your Shopify environment was configured.
We understand that not every partnership is the right fit, but we do believe in transparency and fairness, especially when public feedback is involved.
We wish you all the best moving forward,
– The Outvio Team
Plataforma super practica, buscan solución para todo tipo de incidencia con transportistas (desde que ya integrados). El soporte es lo mejor, super rapido y preciso, unos cracks.
BRUTAAAAL! PEDAZO DE HERRAMIENTA PARA AUTOMATIZAR LOGÍSTICA, FULFILLMENT..
Súper! Ágil y rápido como portal de envíos.
Buena plataforma, el servicio de atención al cliente es muy rápido y eficiciente
Excelente atención de Jennifer
Hemos integrado la plataforma con nuestros almacenes y es nuestra base para la gestión de pedidos. Además, nos han añadido funcionalidades Ad Hoc para nuestras necesidades. Recomendable sobre todo para startups B2C.
Gracias a Outvio podemos gestionar los envíos diarios seleccionando las compañías de transporte que mejor se ajustan a cada envío. Una aplicación fácil de gestionar y con herramientas de gestión adecuadas.
La mejor aplicación para optimizar tus envíos. En resumen, muy buena integración, te marca los pedidos como enviados enviados en shopify y puedes generar etiquetas en masa. 100% recomendable
Aplicación super completa y atención al cliente excelente. Si está pensando en utilizar una app para gestionar los envíos de tu negocio Outvio es la mas completa y competente que hemos usado
