Reviews (5,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for designing custom landing, product, collection, home, and blog pages with far more layout control than standard themes. Many report better conversions after rebuilding key pages and appreciate strong mobile support with separate mobile/desktop layouts. The flexible editor, templates, reusable sections, and optional custom code are praised, and merchants consistently highlight fast, proactive support that often directly fixes issues and improves page UX.
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It's a very good app. a bit difficult to learn in the beginning. I initially wanted to give 4 stars because the AI is not very smart, however the live chat team is very helpful and quick. It would be also great if we could adjust the images we upload more easily without a third party app.
Hi Lumineur,
Thank you so much for your thoughtful feedback!
We're delighted to hear that you're enjoying the app overall and that our live chat team has been helpful and responsive whenever you needed assistance. Providing fast and reliable support is something we take great pride in.
We also appreciate your suggestions regarding AI capabilities and image editing flexibility. Feedback like yours helps us continue improving the PageFly experience, and we'll be sure to share it with our product team for consideration.
Thank you again for your support, and we're always here whenever you need assistance.
Boo – Customer Success Manager
I worked with PageFly for about three weeks and cannot recommend the app after this experience.
Here is my summary:
On the free plan I built two pages, an advertorial and an offer page.
Only after upgrading to the $18 plan and publishing, I discovered that the header, footer, announcement bar, and scroll to top icon all appear on landing pages even though the corresponding toggles in the settings are disabled. The app simply does not do what its own settings claim to do.
Support responded with CSS snippets I was expected to paste into my theme manually. After several rounds, the support team requested collaborator access to my store and made changes there directly. This fixed the issue for one specific page. Every newly created page exhibits the same bug, and the workaround code has to be added manually each time.
That is not a solution, it is a permanent crutch.
During my research I discovered that this issue has been already documented. It is not a new bug, it is a known and unresolved condition. When I asked for a timeline on the permanent fix, the answer was only "in a future update."
When I announced I would uninstall, support offered me a 30% lifetime discount. Confirmed in writing by a support lead named Dan: "Yes, this discount is lifetime and it will apply to any plan you wish to upgrade to." When I tried to use the discount code, it did not work.
Support's response, verbatim:
"The pricing and discount feature is currently under internal review, and the discount apply feature is expected to reopen around mid-May. If this feature is important for your business right now, you can still proceed with the upgrade first... Once your billing cycle is completed, please feel free to contact our Support team and share the billing details again."
In plain English: pay full price first, contact us again next month, and maybe you will get the discount that was promised to you in writing.
That is not a business practice I am willing to trust.
What I take away from this experience:
• A known core bug that has remained unfixed
• Workarounds that require third party access to the store and leave foreign code in the theme permanently
• A written discount commitment that cannot be redeemed in practice
• Four different support agents in three days, each giving conflicting answers
More then three weeks of work lost. Very frustrating.
Dear Colinea,
On behalf of my team, I sincerely apologize for the frustration and disappointment you experienced throughout your time with PageFly.
We understand how discouraging it must have been to invest several weeks building your pages, only to encounter unexpected behavior after publishing and to feel that the solutions provided did not meet your expectations. We also recognize your concerns regarding the landing page settings, the workaround process, communication consistency, and the discount redemption experience.
Your feedback has been carefully reviewed and shared with both our Product and Support teams. We take concerns like these seriously because they help us identify areas where we can improve not only the product itself but also how we communicate known limitations, workarounds, feature updates, and promotional offers.
Regarding the support experience, we're sorry to hear that the guidance provided across multiple conversations felt inconsistent. Delivering clear and reliable assistance is something we continuously work to improve, and your comments serve as valuable feedback for our team.
While we regret that your experience led to this outcome, we genuinely appreciate the time you spent using PageFly and the detailed feedback you shared. Every review helps us better understand where we need to improve for our merchants.
Thank you again for taking the time to share your experience. We wish you and your business continued success moving forward.
Boo – Customer Success Manager
Thanks to Eli of pagefly team for his help, he helped me with two problems with professional skills and taught me how to deal with this problem next time. Thank you very much Eli
Hi DJI México,
Thank you so much for your support and for choosing PageFly!
We're truly grateful to have you as part of the PageFly community. If you ever have any questions or need assistance, our support team is always here and happy to help.
We look forward to supporting you on your PageFly journey!
Boo – Customer Success Manager
great support
Hi Project Made New,
Thank you so much for your kind feedback!
We're delighted to hear that you've had a great support experience. Providing responsive and helpful assistance is something we truly value.
We appreciate your continued trust in PageFly and are always here whenever you need help.
Boo – Customer Success Manager
Thanks to Dami for the excellent PageFly support. Thank you for your efficiency and help.
Hi DigiPunktet DK,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Dami provided excellent support and was able to assist you efficiently. We’ll be sure to share your appreciation with him.
Thank you for your support, and please know that we’re always here whenever you need assistance.
Boo – Customer Success Manager
Great experience to use and support has been incredible
Hi Blossom in Business,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you've had a great experience using PageFly and that our support team has been incredible. Knowing that both the app and the support have met your expectations means a lot to us.
We truly appreciate your support and are always here whenever you need assistance.
Boo – Customer Success Manager
The customer support is excellent. Big shoutout to Chinonso, helped me out with every detail!
Hi Fish Keepers Home,
Thank you so much for your kind words!
We’re thrilled to hear that you had an excellent support experience and that Chinonso was able to help you with every detail. We’ll make sure to pass along your shoutout to him!
We truly appreciate your support and are always here whenever you need any assistance.
Boo – Customer Success Manager
Great assistance as usual. They always support me very quickly!
Hi Il Calendario Filosofico,
Thank you so much for your wonderful feedback and for being a valued PageFly user for about five years!
We're delighted to hear that you've consistently received quick and reliable support from our team. Your long-term trust means the world to us, and we'll continue doing our best to be there whenever you need us.
Thank you again for your continued support!
Boo – Customer Success Manager
Assistenza incredibile. Sempre disponibili e risolvono facilmente tutti i problemi.
Hi AniQuadro,
Thank you so much for your wonderful review!
We're delighted to hear that you've had such a great experience with our support team. Knowing that we've been consistently available and able to resolve your issues with ease means a lot to us.
We truly appreciate your support and look forward to continuing to assist you whenever you need us.
Boo – Customer Success Manager
插件很好用，支持人员也非常耐心细致地帮忙解决问题。
您好 aimike.com，
非常感谢您的好评！
很高兴得知您觉得 PageFly 插件好用，同时我们的支持团队也能够耐心、细致地帮助您解决问题。为用户提供专业、贴心的服务一直是我们努力的方向。
感谢您的支持与信任，未来如有任何需要帮助的地方，欢迎随时联系我们。
Boo – Customer Success Manager
