Reviews (5,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for designing custom landing, product, collection, home, and blog pages with far more layout control than standard themes. Many report better conversions after rebuilding key pages and appreciate strong mobile support with separate mobile/desktop layouts. The flexible editor, templates, reusable sections, and optional custom code are praised, and merchants consistently highlight fast, proactive support that often directly fixes issues and improves page UX.
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The customer service is excellent! Any issues? They will fix it in real time for you! So thankful!
Hi Get Creative With Nicolette,
Thank you so much for your wonderful feedback!
We're delighted to hear that our customer service team has been able to provide real-time support and quickly resolve any issues you've encountered. That's exactly the experience we strive to deliver.
We truly appreciate your support and are always here whenever you need assistance.
Boo – Customer Success Manager
Great app! love the code options and support team
Hi Movinglife US,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re enjoying the app, especially the coding flexibility and customization options. It’s also great to know that our support team has been able to provide a positive experience for you.
We truly appreciate your support and are always here whenever you need any assistance.
Boo – Customer Success Manager
Ok builder
Hi InkNPrintz,
Thank you for taking the time to share your feedback. We truly appreciate it.
We're glad to hear that you find the builder useful. At the same time, we're sorry to learn that your experience hasn't fully met your expectations. Your 3-star rating tells us there's still room for improvement, and we'd love to better understand what we can do to make your experience even better.
If you'd be willing to share more details, please feel free to reach out to us via our 24/7 live chat. Our team would be happy to listen, assist, and work with you on any concerns you may have.
Thank you again for your support, and we hope to provide you with a 5-star experience in the future.
Boo – Customer Success Manager
installed global code on my site, despite my only having a test page, which then screwed up the pdp and it took 7 hours to figure out that pagefly added random code even when I wasn't using their app!!!!
We’re truly sorry for the frustration and disruption this caused you.
You’re absolutely right — this should not have happened, and we take full responsibility for the impact on your product pages.
Our team has identified the root cause, removed the added global code, and implemented a fix to prevent this from happening again. Please kindly check your store now and let us know if everything is working as expected.
We sincerely apologize for the time it took you to track this down. Your feedback is extremely important to us, and it helps us improve both our app and internal checks moving forward. If there’s anything else we can do to assist or verify on your store, we’re here and ready to help.
Kate | Customer Success Manager
Tutto perfetto, gentili e affidabili, veramente fantastica.
用到現在已經幾年了，至今客服的回覆速度及效率都算滿快的！今天遇到的客服是Marceal，真的秒解決我的問題，因為我們的主題更新後，pagefly的插件顯示亂碼，客服說必須發佈才能解決，但因以前有時候在其他地方遇到的客服回覆速度很慢，如果先發佈後代表我們的客人都需要看到一團亂碼，但他大概一分鐘就解決了，很感謝！
您好 TrueRaw初肉，
非常感謝您的支持以及多年來對 PageFly 的信任！
很高興得知 Marcel 在您更新主題後，能夠迅速協助解決外掛顯示異常的問題。我們完全理解您擔心顧客看到異常內容的心情，也很開心問題能夠在短時間內順利解決。
我們一定會將您的鼓勵轉達給 Marcel。再次感謝您的支持，未來若有任何需要，我們都非常樂意協助您。
Boo – Customer Success Manager
I did not have a good experience with this app. Despite all reviews I find the editor to be very hard to work with (I am a technical person and pretty quick in adapting) and when I was done I was seeing weird stuff on the live link. 2 days went by and tech support could not figure out the issue. The chat is also confusing as so many people join and leave so each person has to go back and review everything from the beginning and you have to hope they get it right. I do not recommend this app.
Thank you for taking the time to leave us a review!
We’re truly sorry for the difficult and frustrating experience you’ve had with PageFly. We completely understand how disappointing it is — especially as someone technical who adapts quickly — to find the editor hard to work with, see unexpected issues on the live site after finishing your design, and then spend two days without a clear resolution from support. We also hear you loud and clear about how confusing and inefficient the chat can feel when agents change frequently and context gets lost. This is far from the smooth, reliable experience we want every merchant to have, and we sincerely regret letting you down.
Your detailed feedback is incredibly valuable and has already been shared with our product and support teams so we can improve the editor usability, fix those live-preview inconsistencies, and make our chat support more consistent and effective.
We’d genuinely appreciate the opportunity to turn this around for you. If you’re open to it, please jump back into our 24/7 live chat — Our team is always ready to assist, investigate the live-link issues thoroughly, and help get everything working perfectly.
Your satisfaction means a lot to us, and we’re here whenever you’re ready.
Warm regards,
PageFly | Kate – Customer Success Manager
Absolutely love using PageFly! The app is super easy to use and helps create beautiful pages quickly. What I appreciate the most is their customer support — they are extremely supportive and available almost 24/7. Whenever I face any issue, they respond fast and guide properly until it’s resolved. Highly recommended for Shopify store owners!
Thank you so much for this amazing, heartfelt review! We're absolutely thrilled you love using PageFly, find it super easy to create beautiful pages quickly, and appreciate our almost 24/7 support team the most—fast responses and proper guidance until everything's perfect is exactly what we aim for every single time! 😊
Your high recommendation means the world to us and we're so grateful you're part of the PageFly family. Highly recommending you right back to every Shopify store owner! 🚀
If you need any further assistance, we're always here to help!
PageFly | Kate – Customer Success Manager
我々のストアではPageflyを使って一部のニュース記事やランディングページを制作しています。
迅速にページを作ることができ、重宝しています。
パフォーマンスも素晴らしいです。
サポートも非常に迅速かつ正確で、中でもSyedさんは問題解決に向けてとても親身にサポートしてくれました。
ありがとうございます。
COTANTIN様
この度は素晴らしいレビューをいただき、誠にありがとうございます。
PageFlyがニュース記事やランディングページの作成にお役立ていただけていること、またパフォーマンスにもご満足いただけていることを大変嬉しく思います。
さらに、Syedのサポートについてお褒めのお言葉をいただきありがとうございます。お客様のお力になれたことをとても嬉しく思います。
今後とも何かございましたら、いつでもお気軽にご連絡ください。
Boo – Customer Success Manager
I've had a great experience with page fly so far! I tested GemPages and Shogun as well. Pagefly just felt more intuitive and had more controls than GemPages, and had more integrations that I needed than Shogun. I just got off with support with Rasheed and had an amazing experience. Rasheed answered quickly jumped into my page made the edits I was trying to make for me, and then even made a video, so I'd know how to do it going forward. Rasheed was super patient and helpful!
