Reviews (5,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for designing custom landing, product, collection, home, and blog pages with far more layout control than standard themes. Many report better conversions after rebuilding key pages and appreciate strong mobile support with separate mobile/desktop layouts. The flexible editor, templates, reusable sections, and optional custom code are praised, and merchants consistently highlight fast, proactive support that often directly fixes issues and improves page UX.
Refine
-
By rating
Avoid this app.
1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue.
2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template)
3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.
Thank you for taking the time to share your detailed feedback.
We’re very sorry for the difficulties and frustration you faced while using PageFly.
Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future.
We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics.
We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you.
Best regards,
PageFly | Kate – Customer Success Manager
Amazing customer service!
I was struggling with setting my page up (as a non-technical person), and reached out to PageFly help. I received fabulous support, and they kindly walked me through exactly what needed to be done and followed up until l was happy with the result.
I really appreciate the help Shami and the page looks great!
Thank you so much for your kind words! We're glad Shami could assist you and ensure you're happy with your page. Your appreciation means a lot, and we're here to support you anytime.
Kate | CMO at PageFly
Excellent Support & Beginner-Friendly App!
I’m really impressed with PageFly! As a beginner, I was a bit nervous about building pages, but the interface is super intuitive and easy to learn. What really stands out, though, is the amazing support team — they’re always quick to respond, incredibly helpful, and go above and beyond to solve any issues. Whether it's technical help or just general guidance, they’ve made the whole experience so much smoother. Highly recommended for anyone starting out with Shopify page building!
Thank you so much for your wonderful review! We're thrilled to hear that PageFly has made your journey as a beginner so smooth and enjoyable. Our support team loves helping our users succeed, and it’s fantastic to know their efforts are appreciated. We're excited to be part of your Shopify experience and look forward to supporting you every step of the way.
Kate | CMO at PageFly
Great app, easy to use and I'm able to build highly customized product pages in no time. Support is also great! They fixed an issue I was having with the Add to cart button in less than a couple of hours of me contacting them.
Thank you for sharing your experience! We're delighted to hear that you find PageFly easy to use and that you're able to create highly customized product pages quickly. It's also wonderful to know that our support team was able to resolve your issue promptly. Your feedback motivates us to keep improving and delivering the best possible service.
Kate | CMO at PageFly
I love PageFly. Their customer service is outstanding and they have always been able to help me get things figured out. They've recently added AB testing, which I'm really excited about. My pages load fast and have helped my store be profitable!
Thank you so much for your wonderful review! We're delighted to hear that you love PageFly and that our support has been helpful. We're also excited about the new AB testing feature and glad it's making a positive impact on your store. If you need any further assistance, we're always here for you!
Kate | CMO at PageFly
Best support there is. They spend time on your issues and fix them. Sometimes I wonder if they even understood my issue or not, but then they come with a fix. And after all that they share how they fixed the issue. Very good support team.
App itself is pretty customizable. And the pages definitely come better than what any Shopify theme has to offer. Has lots of integrations. Not heavy on the page.
Our couple of problems: Not having user-based access to pages/sections. Not having image reference for which components are using the image currently, makes it hard to know which images are in use. Some third-party apps not immediately recognizing republishing ap age, stopping their service until they refresh themselves (I don't know if this is about the pagefly or those services, a problem nonetheless).
But these would be small problems considering the pros the app brings. Pretty solid choice for page customization. Definitely recommending.
Thank you for your detailed feedback and kind words! We're glad you love the support and flexibility of our app. Your suggestions about user access, image references, and third-party integrations are noted and appreciated.
Thanks again for the recommendation—if you need anything, we're here to help!
Best regards,
Kate | CMO at PageFly
We've used a few other page building apps before, but after finding PageFly, have had no reason to look elsewhere. The capabilities and Shopify integrations are fantastic and easy enough for a non-technical marketing person to use and build an incredible web page with. But really, what's most impressive about PageFly is their customer support. Anytime I've had an issue, their team responds within minutes and finds a solution. They're so helpful, kind, responsive and professional. Can't recommend PageFly enough.
Thank you for your kind words! We're glad PageFly has become your go-to and that our support team responds quickly and professionally. We appreciate your recommendation and look forward to supporting you further!
Kate | CMO at PageFly
I’ve been using PageFly for a while now, and honestly, it’s been a life saver. It makes building custom pages on Shopify so much easier, even if you have zero coding experience. The drag-and-drop editor is really intuitive, and you can pretty much create anything you imagine – product pages, landing pages, about pages – you name it.
But what really stands out is the support team. They’re there 24/7 (literally), and every time I’ve had a question or ran into an issue, someone jumped in almost instantly and fixed it. No back-and-forth, no waiting hours – just fast and friendly help. You can tell they actually care.
It’s one of those apps that just works, and when something doesn’t, the support team has your back. If you’re on Shopify and want more control over your design without the hassle, give PageFly a shot. You won’t regret it.
Thank you so much for your detailed and kind review! I'm thrilled to hear that PageFly has been a life saver for you and that our support team has been able to help quickly whenever needed. We’re dedicated to providing a great experience and making sure you have all the tools to create your perfect store. If you ever need anything else, we're here for you!
Kate | CMO at PageFly
The support team at PageFly is outstanding. Their optimization service is truly impressive. Maintaining an optimized site is a constant effort, and their team has consistently delivered. Our site is quite heavy, but their experts have helped us improve performance on an ongoing basis. During support calls, they resolve issues in real time—no endless email threads, no long waits. I highly recommend this team.
Thank you so much for your outstanding review! We're delighted to hear that our team has been able to support your site's performance consistently. Your high recommendation means a lot to us. If you ever need further assistance, we're always here to help!
Kate | CMO at PageFly
Game-Changer for Custom Landing Pages
PageFly has completely changed the way I work on my Shopify store. I used to rely on a developer for every little update, which got expensive, especially for product-specific landing pages and day today changes. Now, I can build and update pages myself with ease.
One of the biggest advantages is that I'm no longer limited by my Shopify theme. I can design unique, high-converting landers that look exactly how I want.
The pricing is incredibly affordable, even as your business grows, you barely notice it. On top of that, the customer support is top-notch. They've helped me troubleshoot countless integration issues quickly and thoroughly.
Highly recommend PageFly. It is hands down the most flexible and powerful page builder on Shopify.
Thank you for your kind words! We’re glad our support has helped, and if you need any further assistance, we’re here to help. We appreciate your recommendation and wish you continued success!
Kate | CMO at PageFly