Reviews (5,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for designing custom landing, product, collection, home, and blog pages with far more layout control than standard themes. Many report better conversions after rebuilding key pages and appreciate strong mobile support with separate mobile/desktop layouts. The flexible editor, templates, reusable sections, and optional custom code are praised, and merchants consistently highlight fast, proactive support that often directly fixes issues and improves page UX.
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Mahedi, was so helpful. I have been having some difficulty with figuring out how to navigate the app and he came in and assisted me with figuring out how to answer my inquiry and with his help I was able to successfully figure out the problem and fix it.
Hi Nekai Léon,
Thank you so much for your wonderful feedback!
We're thrilled to hear that Mahedi was able to guide you through the app and help you successfully resolve your issue. We understand that learning a new platform can take time, and we're always happy to provide the support needed to make the experience as smooth as possible.
We'll be sure to share your kind words with Mahedi. Thank you for your continued trust in PageFly, and we're always here whenever you need assistance.
Boo – Customer Success Manager
The platform is very user-friendly, and the team is exceptionally helpful and responsive, resolving any issues promptly.
Hi FABRIQUÉ,
Thank you so much for your wonderful feedback and for being a valued PageFly user for over two years!
We're delighted to hear that you find the platform user-friendly and that our team has been able to provide responsive and helpful support whenever needed. Delivering prompt assistance and making your experience as smooth as possible is exactly what we strive for.
We truly appreciate your continued trust and support. We're always here whenever you need us!
Boo – Customer Success Manager
Marcel was fantastic and very patient helping me with an issue I had with an 3rd party app showing on my live page - thanks Marcel!
Hi Altar Tattoo,
Thank you so much for your kind feedback!
We're thrilled to hear that Marcel was able to assist you patiently with the third-party app issue and help get everything sorted out. We'll be sure to share your appreciation with him.
Thank you for choosing PageFly, and we're always here whenever you need assistance.
Boo – Customer Success Manager
Marcel was absolutely amazing and helpful!!!
Hi Dark Suga AU,
Thank you so much for your wonderful feedback and for being a valued PageFly user for almost six years!
We're delighted to hear that Marcel provided such an amazing and helpful support experience. We'll be sure to pass along your kind words to him—they'll certainly make his day.
We truly appreciate your long-term trust and support. It's a pleasure to have you as part of the PageFly community, and we're always here whenever you need us.
Boo – Customer Success Manager
DO NOT USE THIS APP!! PageFly's free version corrupted my entire store without warning.
What happened: After a theme update, PageFly made 100+ unauthorized changes to my store (confirmed by Shopify support). My product descriptions disappeared and were replaced with garbage text. My navigation menu was disfigured with missing categories.
Their response: PageFly denied responsibility, claimed they "don't have access" to theme files (contradicted by Shopify's logs), and demanded collaborator access to my store instead of fixing the damage. They refused to provide restoration instructions or compensation.
Business impact: Lost sales, damaged customer experience, damaged business reputation, and wasted hours fighting with support instead of running my business. What I learned: This app is a liability. If something breaks, they disappear.
Don't let them have access to your store, the damage isn't worth it! Shopify, please hold this app accountable for unilateral changes to merchants' stores.
Dear Fashion Scrilla,
On behalf of my team, I would like to sincerely apologize for the frustration and stress you experienced during this incident. We completely understand how concerning it is when unexpected changes appear on your storefront, especially when they impact your business operations and customer experience.
After carefully reviewing the case with our internal team and the information available from Shopify's investigation, we were unable to find evidence confirming that PageFly directly caused the reported "100+ unauthorized changes." Shopify's review of the theme history also did not identify records showing that these changes were made by PageFly. During the investigation, some issues were found to be related to theme updates, third-party applications, and pre-existing storefront configurations, while the affected layouts were later restored using Shopify's native recovery tools.
That said, we fully recognize that the experience itself was disruptive and frustrating. We regret the confusion and concern caused throughout the troubleshooting process. Your feedback has been shared with both our support and product teams, and we are reviewing this case internally to identify any opportunities to improve our communication, investigation process, and overall support experience.
We genuinely appreciate the time and effort you invested in working through this situation with us. If there is any additional information you would like us to review, or if there is anything further we can assist with, please don't hesitate to reach out. We remain committed to supporting you in any way we can.
Thank you again for your feedback and for being a long-time PageFly user.
Boo – Customer Success Manager
Very fast and effective service, especially for on a weekend thank you
Hi Lashes by Victoria,
Thank you so much for your kind feedback!
We're delighted to hear that you received fast and effective support, especially over the weekend. Providing timely assistance whenever our merchants need us is something we truly strive for.
We greatly appreciate your support and are always here whenever you need assistance.
Boo – Customer Success Manager
Fast, friendly service from support.
Hi Awaken Medical Aesthetics,
Thank you so much for your wonderful feedback!
We're happy to hear that you had a fast and friendly experience with our support team. Delivering responsive and helpful service is always our goal.
Thank you for your continued support, and we're always here whenever you need us.
Boo – Customer Success Manager
PageFly is a very useful page builder app. I had a language redirect issue on my store, and their support team helped me patiently and successfully fixed the problem. The response was professional, fast, and very helpful. I really appreciate their support, and I will continue using PageFly. Highly recommended!
Hi WHOLEHEARTED APPAREL,
Thank you so much for your thoughtful review!
We're delighted to hear that our team was able to help resolve your language redirect issue and provide professional, fast, and patient support throughout the process. It's incredibly rewarding to know that our assistance made a positive difference for your store.
Thank you for your continued trust and recommendation. We truly appreciate your support and look forward to continuing to be part of your journey.
Boo – Customer Success Manager
The software is constantly improving, and the overall experience is really good. While there are a few too many bugs, the saving grace is that technical support is always active and ready to help fix things.
Hi GEEKOM JP,
Thank you so much for taking the time to share your feedback and for being with PageFly for nearly three years!
We're delighted to hear that you've had a positive overall experience and have noticed our continuous improvements. We also appreciate your honest feedback regarding the bugs you've encountered. Please know that we're constantly working to enhance the stability and quality of the app, and your input helps us improve even further.
We're especially glad that our technical support team has been there to assist whenever needed. Thank you for your continued trust and support—we're always here to help.
Boo – Customer Success Manager
great customer service helping to fix issues easily!
Hi pltdaddy,
Thank you so much for your kind words and for trusting PageFly for over 3 years. We’re really glad to hear that our support team could help make resolving your issues easy and straightforward.
We truly appreciate your continued support and are always here whenever you need us.
Boo – Customer Success Manager
