Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t manage natively. They use it to set precise rules by location, product type, weight, price, and tags, enabling fair rates for everything from small parcels to heavy freight and rural surcharges. Many say it’s essential to their business, citing reliable performance, clear documentation, and fast, knowledgeable support that helps design and troubleshoot detailed shipping setups.

February 25, 2022

This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!

Stargazer Cast Iron
United States
Almost 3 years using the app
Edited April 1, 2017

Great app, does what it says it does and provides the customisation you need if you are outside of the US and don't have the integration of shipping out of the box with shopify.

Kellys Candy Co
Australia
1 day using the app
March 14, 2019

I used this app to break down Postcodes into suburbs and offer different delivery rates according to the suburb. Thank goodness I came across Parcelify. It does the job perfectly.

CoastalLandscapeSupplies
Australia
2 days using the app
April 16, 2021

Great app once you understand the filters to customize many different product rates, plus country rates for our business. Support team is friendly and great to help get you set up.

Boutique Boréal Design
Canada
Almost 2 years using the app
April 28, 2017

Simply put - this functionality is essential for being able to offer flexible and customizable rates to your customers. Support from Christian is top-notch too which is a big bonus.

Prendasciclismo
United Kingdom
4 months using the app
Edited June 22, 2022

App more and more intermittent. We are loosing carts and Support online doesn´t exist. (Easy to install? yes. Simple to use? Yes., Trustworthy? No. Is not first time with this issue.)

Chileanwines
Chile
Over 3 years using the app
Clever Few Corp replied June 22, 2022

Hey there! Our support team was in a meeting when your email came in and they are following up right now. We'll be sure to help get everything sorted out.

Talk soon!
Richard

November 19, 2020

You can create really powerful shipping rules with Parcelify, and the support team are super helpful and quick to respond - even helping troubleshoot errors in any rules we have set up!

Lights4fun.co.uk
United Kingdom
Over 1 year using the app
June 19, 2019

Customer service responded within 24hrs and despite us resolving our issue within that time, they gave helpful insight into an edit that we still overlooked. Great product and a great team.

Cappello's
United States
About 1 year using the app
May 4, 2023

Awesome app and awesome company with great support. We have this app on three stores and have always been pleased with the app performance and supports ability to answer all of our questions!

Brilliant Bicycle Co.
United States
About 6 years using the app
April 1, 2020

excellent app now is easier to do the rates for all my customers . the only thing is ask you if you can add the filter customer tag. please if you can do it i will be able to rate all my clients

Europack
Chile
2 days using the app