Reviews (32)

Overall rating
2.5
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 41% of ratings are 1 stars
March 19, 2019

Very simple, I only had a couple of pages to protect. Those pages were order forms I created using a third party app, and MagicPass is doing exactly what I need I need it to do. Easy peasy, problem solved--> thank you!

Gilded Olive Apothecary
United States
About 4 hours using the app
May 22, 2019

My admin stopped working on this app weeks ago. I have reached out to the support 5 times without any response. The pw side works, but I have no way to add more pages or retrieve passwords.

Gtechniq North America
United States
10 months using the app
January 15, 2019

We installed the app thinking that it was $5 / month. However, we learned that if you are a Shopify Plus customer it is $95 / month. A great value at $5, terrible at $95.

ROAD iD
United States
About 18 hours using the app
Impress replied March 18, 2019

Sorry about that, I wish I could make this more clear in the pricing section.

We scale pricing for MagicPass because if we didn't, big stores would use an outsized chunk of server resources, so small stores would basically subsidize big stores, which felt wrong.

By asking Plus stores to pay a little more, we ensure everyone is paying for their fair share of server resources. This felt right, and hopefully makes more sense!

March 13, 2023

I am personally not a fan. This app is supposed to lock my wholesale tab on my website, however it can be viewed by anyone and does not help me whatsoever.

The Crown and Cradle Boutique
United States
8 months using the app
Impress replied March 13, 2023

Hi, thank you for taking the time to leave a review. Let’s get this fixed! Can you send me a quick email with your domain so we can send an access request and figure out what’s going on? Thanks much! My email is ed@impress.store - talk soon

July 18, 2019

This app gave us exactly what we were wanting for our homeowners. Exclusive access and a great way for them to view everything all in one place.

Tony Miller Construction
United States
About 1 hour using the app
September 29, 2021

Poor app. Worked for a while but then stopped and they've ignored my requests for help. There's better apps out there

Sweet Yourself Vegan
United Kingdom
9 months using the app
Edited January 14, 2022

Best customer service I've ever received on an app. Ed helped me through my techie issues. Highly recommend.

When Rivers Meet
United Kingdom
About 2 hours using the app
Impress replied January 14, 2022

Sure, can you send me an email with your store domain? ed@impress.store

May 5, 2026

This app did not password protect the page. I tried multiple times, with no success. I sent an email to support and never heard back.

Pilates by Kahley
United States
19 days using the app
Impress replied May 8, 2026

I am so sorry about this Kaleen, and want to apologize for not getting back to you sooner. If you'd be willing to give MagicPass another shot I'd be happy to quickly look into this issue and provide future credits for free use of the app. I forwarded my personal contact info via email, please feel free to reach out directly!

August 29, 2018

Very easy to use and a great way to password protect specific collections. Also, the developer is very helpful and quick to respond.

Jcg Online
United States
1 day using the app
Edited February 20, 2019

Simple and easy to use, great app! I added this app to my store and it fits in seamlessly

Surge Clothing
United States
6 minutes using the app