PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (191)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy way to launch and manage subscriptions, even for non‑technical teams. It integrates smoothly with Shopify and custom themes, offers a clear customer portal, and supports flexible models, payment plans, upsells, and loyalty rewards. Many report reliable performance, strong recurring revenue growth, and affordable pricing. Support is frequently praised as fast, patient, and hands‑on, including help with migrations and custom setup.

November 6, 2020

Wish I found this app earlier in my search... Super helpful and patient customer service folx... I look forward to upgrading when my business is booming...

Taimed Society
United States
1 day using the app
January 6, 2021

So far so good! Installation with the "Prestige" theme was a little tricky, but they were quick to help and everything is working perfectly. Thank you guys!

terra health & wellness
United States
About 4 hours using the app
September 7, 2022

This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!

Junipers
United Kingdom
Over 1 year using the app
PayWhirl Inc. replied September 7, 2022

We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. Upon reviewing your account, it looks like the issue stemmed from a unique scenario whereby your account was paused due to nonpayment and then resumed after several months of inactivity. Because your subscriptions were still active, it caused some customers to be billed for the months while the app was inactive after you resumed service. However, this could have been avoided easily by pausing subscriptions during the months you weren't shipping or reviewing your account before continuing service. Our support team is always happy to assist or answer questions from merchants and is available via live chat, phone, or email if you want to circle back.

May 29, 2022

Paywhirl is a great subscription app, really easy to use and set up and the support is excellent. New features added regularly, and very quick response if any questions

Happier Beauty
United Kingdom
Over 1 year using the app
February 21, 2023

Paywhirl is an excellent app. It has all of the features that I need for my subscription box business. The customer service is also top notch. I highly recommend them!

Cheerful Cutters by The Cheerful Baker
United States
About 1 year using the app
January 21, 2021

Great app so far and wonderful support team. They helped me with a little coding issue on our end and got everything working. The dashboard is super clear and to the point.

Body Balance Massage & Skincare Spa
United States
1 day using the app
February 11, 2021

App works very well for me, and also to mention the great assistance I've got from Larry who got a tech issue resolved quickly and efficiently for me too, much appreciated!

Angel City FC
United States
3 months using the app
January 12, 2021

Customer service were really great they helped set up the app on my theme and got it working perfectly, they were quick to respond to my request and I would recommend using the app.

Frank + Bare
Australia
5 days using the app
February 22, 2021

Ryan has been helping me so much setting up Paywhirl. There are limitations though with the app itself (which I'm sure Ryan knows about) that I hope can be improved on in the future.

Kloot Box
Canada
About 1 month using the app
Edited November 18, 2022

Paywhirl is an excellent subscription app. Very user-friendly app.. Customer Support is fantastic, easy to contact and they will not leave you not until your issue has been resolved.

Planted Places
United States
8 months using the app