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Alex is very quick and helpful in answering my questions. Appreciate it!
customers does not get update of when the time and date booked to pick up or deliver the product
Fantastic app with excellent features and the customer service was amazing, thanks to Alice I have a complete store
We worked wit Alex on an issue we had, and he resolved this with great support. The APP now does everything we need and delighted the way it is working for us.
date not coming up when customer placing order. ( missing date
Dear Lily and May,
Thank you for your feedback regarding the issue on our app. We sincerely apologize for the inconvenience this has caused you :(
We understand how important it is to have a smooth ordering experience, and we are currently investigating the problem to ensure it gets resolved quickly. Your experience matters to us, and we appreciate you bringing this to our attention.
Can you please reply to this message and give us more details and screenshots about the issue on our store? We can also arrange a call if needed, so we check it directly for you.
Please don’t hesitate to reach out to our customer support team via Livechat or email: support@yanet.io. We’re here to help!
Thank you for your understanding.
Best regards,
Yanet Support Team
Great app, easy set-up, very caring support, focused on resolving issues swiftly. Alex from support was extremely kind & knowledgeable, gave us his full attention with a few issues we encountered, exceptionally great experience! Thank you
Sorted my issues out promptly
This app works great for customers to select their pick up dates and times or delivery dates. The support is FANTASTIC. Brian is amazing and knows this app inside and out and he will sort out any problem asap !
Great app to use, along with really helpful customer service
Support is amazing and fast to respond. The app looks great and integrates seamlessly into my theme. The features within the app are great, I've tried countless apps. But this is the only one I've found that has everything I need. Highly recommend!
