Planet Discounts & Upsells

Planet Discounts & Upsells

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Reviews (160)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
    153
  • 3% of ratings are 4 stars
    4
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants say this app solves many native Shopify discount limitations, especially for complex volume, tiered, bundle, BOGO, and stacked promos. They like visible price changes, upsells, progress bars, “total saved” displays, and scheduled campaigns. Many report higher conversion and AOV, find the interface intuitive, and note strong performance. Support is described as exceptional, often handling live setup, custom logic, and theme tweaks at no extra cost.

February 7, 2026

We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do.

Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution.

More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction.

We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed.

If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations.

Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.

Scentemy
South Africa
About 2 months using the app
March 16, 2025

No funciona bien ,no hay manera

TEIDE STARS
Spain
4 months using the app
July 13, 2024

No free plan is available

Health Edge Formulas
United Kingdom
1 minute using the app
Planet Dataset replied July 14, 2024

Hi!
Our free plan, as it's explained, is for devs stores. Sorry for the misunderstanding!
We will work for a better understanding of our plans in the future.

Thanks.